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- Tasks: Drive and deliver vehicles while ensuring excellent customer service.
- Company: Join Direct Accident Management Services, a supportive team helping clients post-accident since 1996.
- Benefits: Enjoy flexible zero hours contract with competitive pay and a friendly work environment.
- Why this job: Great opportunity for career growth in a dynamic role with a focus on customer satisfaction.
- Qualifications: Must hold a valid TFL PCO license and be over 25 years old.
- Other info: We welcome diverse applicants and value inclusivity in our hiring process.
DAMS offers a great opportunity for your career progression. A very friendly and supportive team.
Location: Potters Bar
Salary: £15.00 per hour
Contract: ZERO Hours contract between 8am – 5pm – Monday to Friday
Direct Accident was formed in 1996 to help clients who had been involved in road traffic accidents caused by another party. We’ve helped thousands of clients by taking away the worry and inconvenience that result from an accident caused by somebody else. We operate from a number of sites across the UK and are proud of the 200+ people in our team.
We need TFL PCO Drivers to deliver and collect licensed replacement vehicles from various locations in London. You will be responsible for completing rental documents with our client and ensuring that the vehicle is handed over to the correct person in a safe and secure way whilst maintaining excellent customer satisfaction.
Responsibilities include:
- Daily check of car/runner
- Driving safely to deliver/collect or swap hire vehicles
- Ensuring accurate completion of all rental documents
- Performing a vehicle damage check on all vehicles
- Completing a daily timesheet logging all movements and times
- Taking photos of client documents if necessary
- Completing a driver checklist on all new hires and swaps
- Providing exceptional customer service at all times
- Ensuring appropriate PPE is worn whilst moving vehicles and on site
- Transporting vehicles to and from test centres, dealerships or bodyshops where necessary
- Ad Hoc Duties
About You:
- TFL PCO License Holder – please note this is essential for the role. If you do not hold a valid PCO license your application will not be progressed.
- Over the age of 25 years (for insurance reasons)
- No more than 6 points on your driving licence – and limited to only SP/MW/PC/TS categories
- A can-do self-starting approach to your day
We look forward to receiving your application and welcome applications from anybody who considers they match the requirements of the post, irrespective of gender, race or disability.
PCO Driver employer: Directaccident
Contact Detail:
Directaccident Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCO Driver
✨Tip Number 1
Make sure you have your TFL PCO licence ready and valid before applying. This is a crucial requirement for the role, and having it in hand will show that you're serious about the position.
✨Tip Number 2
Familiarise yourself with the areas of London where you'll be delivering and collecting vehicles. Knowing the routes and traffic patterns can give you an edge during the interview process.
✨Tip Number 3
Highlight any previous experience in customer service or driving roles during your discussions. Demonstrating your ability to provide excellent customer satisfaction will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss how you handle unexpected situations on the road. Being able to showcase your problem-solving skills and adaptability can set you apart from other applicants.
We think you need these skills to ace PCO Driver
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous driving experience, especially if you have worked as a PCO driver before. Mention specific roles where you demonstrated excellent customer service and safe driving practices.
Showcase Your Qualifications: Clearly state that you hold a valid TFL PCO license, as this is essential for the role. Include any other relevant qualifications or training that may enhance your application.
Tailor Your CV: Customise your CV to reflect the skills and responsibilities mentioned in the job description. Use keywords from the listing, such as 'vehicle delivery', 'customer satisfaction', and 'safety checks' to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the PCO Driver position. Highlight your commitment to safety, customer service, and your proactive approach to work.
How to prepare for a job interview at Directaccident
✨Know Your Driving Regulations
Familiarise yourself with the TFL PCO regulations and requirements. Being well-versed in these rules will show your commitment to safety and professionalism, which is crucial for a PCO Driver.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This position requires exceptional interaction with clients, so showcasing your ability to handle various situations will be beneficial.
✨Highlight Your Driving Experience
Be ready to discuss your driving history and any relevant experience you have with vehicle delivery or collection. Mention specific instances where you ensured safe and efficient transport of vehicles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
