At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Accessorize is an ethical fashion brand empowering self-expression through stylish accessories.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Join a vibrant team that values inclusivity, creativity, and personal growth.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
- Other info: Flexible working requests are welcomed, promoting a diverse and inclusive workplace.
The predicted salary is between 12000 - 18000 Β£ per year.
Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80's, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets. We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting opportunity for an experienced Part Time Supervisor at our Reading Accessorize Store. Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.
What are we looking for in you?
- Demonstrate customer focus β delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
- Experience within a supervisor or key holding role.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- The ability to communicate openly and effectively.
- A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
- Generate profit, through exceeding those KPIs.
- Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing to our customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining Us, Your Benefits Would Include:
- A competitive salary and exciting bonus scheme.
- A Staff uniform allowance β enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands β Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional dayβs holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we donβt focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to discuss any specific requirements.
Supervisor (Part Time) - Reading Accessorize employer: Monsoon Accessorize
Contact Detail:
Monsoon Accessorize Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supervisor (Part Time) - Reading Accessorize
β¨Tip Number 1
Familiarise yourself with Accessorize's brand values and ethics. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing that you share their passion for creating a positive shopping experience.
β¨Tip Number 2
Prepare examples from your previous experience where you've successfully led a team or improved customer service. Highlighting specific instances where you've demonstrated leadership and problem-solving skills will make you stand out as a candidate who can drive performance.
β¨Tip Number 3
Showcase your knowledge of current fashion trends and accessories. Being able to discuss popular items or styles during your interview will demonstrate your enthusiasm for the brand and your ability to connect with customers on a personal level.
β¨Tip Number 4
Be ready to discuss how you would motivate and support your team. Think about strategies you've used in the past to inspire others and how you can apply those to create an inclusive and high-performing environment at Accessorize.
We think you need these skills to ace Supervisor (Part Time) - Reading Accessorize
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with Accessorize's values and mission. Highlight your understanding of their commitment to ethical fashion and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant experience, particularly in supervisory roles or customer service. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention how your personal values align with those of Accessorize and provide examples of how you've delivered exceptional customer experiences.
Showcase Your Team Leadership Skills: In your application, emphasise your ability to inspire and motivate a team. Provide examples of how you've successfully led a team in previous roles, focusing on your communication and problem-solving skills.
How to prepare for a job interview at Monsoon Accessorize
β¨Show Your Customer Focus
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've tailored your approach to meet individual customer needs, as this aligns perfectly with Accessorize's values.
β¨Demonstrate Leadership Skills
Be prepared to discuss your previous supervisory roles and how you inspired your team. Talk about your leadership style and how you motivate others to create a positive shopping environment.
β¨Emphasise Your Passion for the Brand
Accessorize values enthusiasm and passion for their products. Be ready to express why you love the brand and how you can contribute to its mission of helping customers feel confident through accessories.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of examples where you've successfully resolved issues or improved team performance, showcasing your solution-driven mindset.