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- Tasks: Lead the housekeeping team to ensure a clean and welcoming environment for residents.
- Company: Join American House, a trusted leader in senior living since 1979, dedicated to quality care.
- Benefits: Enjoy competitive pay, flexible schedules, and the chance to make a real difference in people's lives.
- Why this job: Be part of a compassionate team that values relationships and community impact.
- Qualifications: Strong communication skills and some supervisory experience preferred; passion for helping older adults is essential.
- Other info: Opportunity for growth within a supportive and innovative company culture.
The predicted salary is between 24000 - 36000 £ per year.
Under the general direction of the Executive Director, primary responsibilities include overseeing the overall housekeeping department and ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Qualifications and Required Experience:
- Excellent communication skills and a compassion for older adults
- Supervisory experience preferred
Primary Responsibilities:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Perform welcome orientation with new residents.
- Work with the Executive Director to recruit and hire qualified housekeeping staff along with proper orientation and training.
- Responsible for knowing all information in the employee handbook.
- Responsible for department staff schedules and work assignments.
- Verify staff are in proper uniforms daily.
- Order housekeeping supplies and monitor inventory.
- Schedule the rotation of weekly cleaning of resident rooms and daily cleaning of common areas and bathrooms.
- Supervise department staff including job performance reviews.
- Clean resident apartments including but not limited to vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Maintain cleanliness of the entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transport trash and waste to disposal area.
- Note areas or articles in need of repair and report to Assistant Director.
- Schedule and oversee common area Spring and Fall deep clean.
- Proficiency with software applications/programs/tools used by American House for Housekeeping Supervisor position.
- Other duties as assigned by supervisor or Executive Director.
Company Overview:
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for seniors at a price affordable for retirees and their families. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships.
Housekeeping Supervisor employer: American House Senior Living Communities
Contact Detail:
American House Senior Living Communities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific needs of older adults and how to provide compassionate care. This will not only help you connect with potential employers but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous supervisory experience you have, especially in housekeeping or similar environments. Be prepared to discuss how you managed teams and ensured high standards of cleanliness.
✨Tip Number 3
Research American House Senior Living Communities to understand their values and mission. Tailor your conversations during interviews to reflect how your personal values align with theirs.
✨Tip Number 4
Prepare to discuss your organisational skills, particularly in scheduling and inventory management. Being able to demonstrate your ability to keep a team on track and manage supplies effectively will set you apart.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise any previous work with older adults, as this is a key aspect of the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your ability to lead a team. Mention specific examples of how you've successfully managed staff or improved cleanliness standards in past roles.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've effectively communicated with both staff and residents in previous positions.
Showcase Relevant Software Proficiency: If you have experience with software applications used in housekeeping management, be sure to mention this in your application. Highlighting your tech-savviness can set you apart from other candidates.
How to prepare for a job interview at American House Senior Living Communities
✨Show Your Compassion
As a Housekeeping Supervisor, you'll be working closely with older adults. Make sure to express your compassion and understanding during the interview. Share examples of how you've positively impacted the lives of seniors in previous roles.
✨Highlight Your Supervisory Experience
If you have supervisory experience, be ready to discuss it in detail. Talk about how you've managed teams, handled conflicts, and ensured high standards of cleanliness and service. This will demonstrate your capability to lead the housekeeping department effectively.
✨Familiarise Yourself with the Company
Research American House Senior Living Communities before the interview. Understand their mission and values, and think about how your personal values align with theirs. This knowledge will help you answer questions more thoughtfully and show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Prepare examples from your past experiences where you successfully managed staff schedules, dealt with complaints, or ensured compliance with cleanliness standards.
