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- Tasks: Lead a team to create amazing guest experiences and maintain high standards.
- Company: Join Stonegate Group, the UK's largest pub operator with diverse and popular brands.
- Benefits: Enjoy 25% off food and drink, award-winning training, and a referral scheme up to £1,000.
- Why this job: Be part of a friendly venue that hosts fun events and builds community connections.
- Qualifications: Must be at least 18 years old; experience in team leadership is preferred.
- Other info: Located near Egham train station, perfect for easy access and a relaxed work environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.
Can you…
- Support, coach, and mentor your team
- Support the management team and work together to create and deliver your vision
- Ensure standards and compliance are maintained in the manager’s absence
- Create a welcoming atmosphere for our guests
To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.
A little bit about us…Pub & Dining encapsulates the relaxed atmosphere of a suburban local pub. If you love getting to know guests, building a community of customers, serving and giving friendly advice about our range of products, and are passionate about serving good quality, hearty pub classics, then a career with Pub & Dining could be for you. The Crown is a friendly venue offering delicious food, great drinks, and unforgettable experiences to all our guests. Located only a few minutes walk from Egham train station, it is a great spot for a relaxed drink. We host a weekly quiz, live entertainment, and great deals on food and drink to bring people in all week long.
What’s in it for you?
- Award-winning training and development programmes
- 25% off Food & Drink for you and ALL your friends in over 800 sites
- Referral scheme of up to £1,000 per person
- Dental Insurance
- Employee Assistance – Licensed Trade Charity
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
Front of House Team Leader employer: Pubsmiths
Contact Detail:
Pubsmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Pub & Dining brand and its values. Understanding their commitment to creating a welcoming atmosphere and delivering excellent guest experiences will help you align your approach during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supported and mentored your team in previous roles. Highlighting specific instances where you've improved team performance can set you apart.
✨Tip Number 3
Engage with the local community and demonstrate your passion for building relationships with guests. Mention any relevant experience in creating a community vibe or hosting events, as this aligns perfectly with the role.
✨Tip Number 4
Prepare to discuss how you would maintain standards and compliance in the absence of management. Being able to articulate your understanding of these responsibilities shows that you're ready to step up when needed.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in supporting and mentoring teams.
Showcase Your Passion: In your cover letter, express your passion for creating amazing guest experiences. Share specific examples from your previous roles where you have successfully contributed to a welcoming atmosphere or improved customer satisfaction.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV. Mention any experience you have in coaching or mentoring team members, as well as how you have supported management in maintaining standards and compliance.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at Pubsmiths
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating an amazing guest experience. Share specific examples from your past roles where you went above and beyond to ensure guests left happy.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to support and mentor your team. Be prepared to discuss your leadership style and provide examples of how you've successfully coached team members in the past.
✨Understand the Company Culture
Familiarise yourself with the relaxed atmosphere of Pub & Dining. Mention how you can contribute to building a community and creating a welcoming environment for guests, aligning with their values.
✨Prepare for Situational Questions
Expect questions about handling difficult situations or maintaining standards in the manager's absence. Think of scenarios where you effectively managed challenges and how you ensured compliance and quality service.
