Front of House Team Member

Front of House Team Member

Melksham Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to create unforgettable guest experiences in a fast-paced environment.
  • Company: Butcombe Pubs & Inns is renowned for great food and exceptional service across stunning UK locations.
  • Benefits: Enjoy flexible hours, discounts, extra holiday for your birthday, and career development opportunities.
  • Why this job: Be part of an award-winning team that values creativity and collaboration in hospitality.
  • Qualifications: Passion for customer service and ability to thrive in a busy environment are essential.
  • Other info: Join us to celebrate milestones with exciting rewards and access wellbeing support.

Join Our Front-of-House Team at Butcombe Pubs & Inns: Bring Passion and Excellence to Exceptional Guest Experiences!

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.

We’re looking for passionate, customer-focused individuals who thrive in a busy environment and take pride in delivering exceptional service. If you’re ready to take your career to the next level and want to be part of a team that celebrates great food, great company, and great service, we want to hear from you!

Why Join Us?
  • Stunning Locations: Work in some of the UK’s most beautiful and desirable spots.
  • Award-Winning Team: Be part of a team known for its passion, skill, and commitment to delivering quality service.
  • Fresh, Locally Sourced Produce: Work alongside talented chefs who showcase the best of British produce.
  • Growth Opportunities: We’re committed to helping you develop your career in hospitality with training, support, and progression opportunities.
  • A Team that Cares: Join a team that values creativity, collaboration, and a shared commitment to outstanding service.
What’s in it for you?
  • Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.
  • Award-Winning Business: Join a company recognised at the National Publican Awards and the National Innovation in Training Awards.
  • Benefits Bar: Access discounts and cashback with major retailers, holidays, groceries, and more.
  • Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
  • Extra Holiday for Your Birthday: Enjoy an additional day off to celebrate your special day.
  • Holiday Purchase Scheme: Buy extra holiday days to suit your needs.
  • Diverse Experience: Work in a variety of stunning locations, gaining exposure to different menus and environments.
  • Training & Development: Benefit from bespoke training plans and career progression support.
  • Learning & Development: Access a wide range of industry courses and personal growth opportunities.
  • Team Perks: Enjoy team parties, a 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.
  • Wellbeing Support: We’re ambassadors for the Burnt Chef Project, supporting mental health, and offer 24/7 Employee Assistance.

There’s a place for you at Butcombe Pubs & Inns. Together, we’ll create exceptional experiences and unforgettable memories for our guests. Apply Today and Join the Butcombe Family!

Let’s make every guest experience a masterpiece.

Front of House Team Member employer: Butcombe Pubs & Inns

At Butcombe Pubs & Inns, we pride ourselves on being an exceptional employer that values passion and excellence in hospitality. With stunning locations across the UK, a commitment to employee growth through bespoke training and development opportunities, and a supportive work culture that celebrates creativity and collaboration, we ensure our team members thrive while delivering unforgettable guest experiences. Join us for flexible hours, competitive benefits, and a chance to be part of an award-winning team dedicated to making every moment memorable.
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Contact Detail:

Butcombe Pubs & Inns Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Butcombe Pubs & Inns' values and mission. Understanding their commitment to exceptional guest experiences will help you align your passion for hospitality with their goals during any conversations.

✨Tip Number 2

Showcase your customer service skills in your interactions. Whether it's during a phone call or in-person meeting, demonstrate your ability to engage with guests and create a welcoming atmosphere, as this is crucial for a Front of House Team Member.

✨Tip Number 3

Research the specific locations where Butcombe operates. Being knowledgeable about the venues can give you an edge, allowing you to discuss how you can contribute to the unique atmosphere and service style of each location.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Multitasking
Positive Attitude
Knowledge of Food and Beverage
Conflict Resolution
Sales Skills
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Butcombe Pubs & Inns is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experience in hospitality.

Tailor Your CV: Make sure your CV reflects your passion for hospitality and showcases your relevant experience. Use keywords from the job description to demonstrate that you are a great fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Share specific examples of how you've delivered exceptional service in the past and why you want to join Butcombe Pubs & Inns.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Butcombe Pubs & Inns

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a front-of-house role and how you enjoy creating memorable experiences for guests.

✨Demonstrate Customer Service Skills

Prepare to discuss your previous customer service experiences. Highlight situations where you went above and beyond to ensure guest satisfaction, as this role at Butcombe Pubs & Inns is all about delivering exceptional service.

✨Familiarise Yourself with the Brand

Research Butcombe Pubs & Inns before your interview. Understand their values, menu offerings, and what makes them unique. This knowledge will show your genuine interest in the company and help you answer questions more effectively.

✨Prepare for a Fast-Paced Environment

Since the role involves working in a dynamic setting, be ready to discuss how you handle pressure and multitask. Share examples of how you've successfully managed busy situations in the past, demonstrating your ability to thrive in a lively atmosphere.

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