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- Tasks: Lead a team to provide high-quality support for long-term rough sleepers.
- Company: Join HARP, Southend-on-Sea's leading charity tackling homelessness.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in people's lives while working in a supportive and innovative culture.
- Qualifications: Experience in leadership and a passion for social change are essential.
- Other info: Be part of an exciting transformation journey at HARP.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about supporting people out of homelessness? We are looking for people who bring a range of skills to the organisation to help us meet our mission. HARP is Southend-on-Sea's leading homelessness charity, working with around 1,000 local people annually to help them overcome or avoid homelessness. It is an exciting time to join HARP. The organisation has undergone significant change and growth over the past twelve months, with ambitious plans for the future to continue transforming lives.
About The Role
We are seeking a dynamic and innovative leader to manage a small team for our new project. The role involves leading a team of 5 to deliver an intensive, high-quality, individualised support service for long-term rough sleepers with complex needs, using a trauma-informed approach to ensure client needs and aspirations are central to support planning within a psychologically informed environment. The project aims to offer various support services and collaborate with local organisations to achieve this.
Main Responsibilities Include:
- Direct team members daily to ensure residents receive a consistent, high-quality, and responsive service.
- Proactively ensure effective operation of the service, adherence to professional conduct codes, and high standards of work practice.
- Ensure project workers deliver trauma-informed approaches reflected in assessments, support, and risk management planning.
- Manage incidents and safeguarding issues appropriately, using reflective practice to review situations.
- Lead and support the team in creating a community of support and empowerment, focusing on building personalised skills and resources for long-term recovery.
- Collaborate with the head of specialist services and the team to promote continuous improvement, providing access to necessary resources for positive outcomes.
- Contribute to service development by reviewing, evaluating, and staying updated on best practices and innovative ideas.
- Develop and deliver tailored, co-produced activities and services using a strengths and recovery framework, ensuring client needs are central and the environment is psychologically informed.
- Maintain accurate and up-to-date information on the HARP In-Form database for monitoring, reporting, and data protection compliance.
- Manage participation and outcome data, compile reports demonstrating service effectiveness (KPIs).
Manager - Crowstone Manor employer: HARP Southend's Homeless Charity
Contact Detail:
HARP Southend's Homeless Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Crowstone Manor
✨Tip Number 1
Familiarise yourself with trauma-informed care principles. Understanding how to apply these in practice will not only enhance your interview discussions but also demonstrate your commitment to the role and the needs of the clients you'll be supporting.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend local events or workshops related to homelessness and support services. This can help you gain insights into current challenges and best practices, making you a more informed candidate.
✨Tip Number 3
Research HARP's recent projects and initiatives. Being knowledgeable about their work and future plans will allow you to tailor your conversations during interviews, showing that you're genuinely interested in contributing to their mission.
✨Tip Number 4
Prepare examples of your leadership experience in similar settings. Think about specific situations where you've successfully managed a team or implemented innovative solutions, as this will highlight your suitability for the Manager position at Crowstone Manor.
We think you need these skills to ace Manager - Crowstone Manor
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with HARP's mission and values. Highlight your passion for supporting people out of homelessness in your application, demonstrating how your personal values align with theirs.
Tailor Your CV: Ensure your CV reflects relevant experience in managing teams and delivering support services. Emphasise any experience you have with trauma-informed approaches or working with vulnerable populations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and innovative ideas for the role. Discuss specific examples of how you've successfully led teams or projects in the past, particularly in challenging environments.
Highlight Relevant Skills: In your application, make sure to highlight skills such as incident management, safeguarding, and data compliance. Provide examples of how you've used these skills in previous roles to achieve positive outcomes.
How to prepare for a job interview at HARP Southend's Homeless Charity
✨Understand the Mission
Before the interview, make sure you fully understand HARP's mission and values. Familiarise yourself with their approach to supporting individuals out of homelessness, as this will show your genuine passion for the role and alignment with their goals.
✨Showcase Leadership Skills
Prepare examples from your past experiences that demonstrate your leadership abilities. Highlight how you've successfully managed teams, particularly in challenging environments, and how you’ve implemented trauma-informed approaches in your previous roles.
✨Emphasise Collaboration
Since the role involves working with local organisations, be ready to discuss your experience in collaboration. Share specific instances where you’ve partnered with other services or stakeholders to achieve positive outcomes for clients.
✨Prepare for Scenario Questions
Expect scenario-based questions related to managing incidents and safeguarding issues. Think about how you would handle various situations, using reflective practice to demonstrate your problem-solving skills and commitment to client welfare.
