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- Tasks: Join our team to clean and prepare guest rooms, ensuring a welcoming environment.
- Company: YHA is a social enterprise dedicated to enriching lives through memorable hostel experiences.
- Benefits: Enjoy 10 free hostel nights yearly, discounts, and access to support programmes.
- Why this job: Be part of a friendly team making guests' stays unforgettable in a beautiful country house.
- Qualifications: Customer service experience is a plus; teamwork and timekeeping skills are essential.
- Other info: Position is part-time, with flexible hours and free onsite parking available.
We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
Location: Cheshire
Part time and 20 hours per week, with the scope to work more hours. £12.21 per hour (applies to all, including those under the age of 21).
Due to the location of YHA Chester Trafford Hall, public transport is restricted. The X30 Chester Bus passes the lane to the hostel, with a short working distance to the Hostel. Hostel postcode is CH2 4JP. Free staff parking available onsite.
Are you looking for a fun and varied job in hospitality? YHA Chester Trafford Hall is looking for a Housekeeping Team Member to join their team! YHA Chester Trafford Hall is an 18th-century country house standing to the east of the village of Wimbolds Trafford in Cheshire, England, about 4½ miles northeast of the city of Chester.
As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
What will you be doing as a Housekeeping Team Member? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Cleaning and preparing bedrooms between guest departures and arrivals
- Maintaining the cleanliness of shower and toilet areas
- Keeping all areas of the hostel clean and tidy
- Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
- Complying with YHA requirements for the use and storage of cleaning products
- Reporting any faults or damage to a member of the hostel management team
- Sorting and distributing used and unused linen
What Skills and Experience do you need to be a Housekeeping Team Member? Our Housekeeping Team Members undertake a wide range of customer-facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Housekeeping Team Members:
- Experience of working face to face with customers
- Experience of working in hospitality or customer service (desirable)
- Experience of working in a team – can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
- Ability to manage varying pressures, including peaks in workload demands – can prioritise, able to deal with conflicting duties
- Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.
Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing, and life skills.
How do you apply? Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Housekeeping Team Member - YHA Chester Trafford Hall employer: YHA (England & Wales)
Contact Detail:
YHA (England & Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - YHA Chester Trafford Hall
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your responses during any interviews or discussions, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience. Since the role involves face-to-face interaction with guests, be prepared to share specific examples of how you've provided excellent service in previous roles, even if they were not in hospitality.
✨Tip Number 3
Demonstrate your teamwork skills. Be ready to discuss instances where you've worked collaboratively with others to achieve a common goal, as this is crucial for the Housekeeping Team Member position.
✨Tip Number 4
Prepare for questions about handling pressure. The job can be physically demanding, so think of examples where you've successfully managed busy periods or conflicting duties, showing your ability to prioritise tasks effectively.
We think you need these skills to ace Housekeeping Team Member - YHA Chester Trafford Hall
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Housekeeping Team Member position. Tailor your application to highlight relevant experience in hospitality or customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience, particularly any roles that involved customer interaction or teamwork. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Personalised Cover Letter: Include a cover letter that expresses your enthusiasm for the role and the company. Mention specific reasons why you want to work at YHA Chester Trafford Hall and how your skills align with their mission of providing exceptional hospitality.
Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at YHA (England & Wales)
✨Show Your Hospitality Passion
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing excellent service, as this aligns with YHA's mission to create memorable guest experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and contribute to a common goal, which is essential for a Housekeeping Team Member.
✨Be Ready for Physical Demands
The role can be physically demanding, so it's important to convey your readiness to handle such tasks. Mention any previous experience with similar physical work and your ability to manage varying workloads effectively.
✨Know YHA's Core Values
Familiarise yourself with YHA's mission and values before the interview. Understanding what YHA does and how they operate will show your genuine interest in the organisation and help you answer questions more effectively.
