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For Companies At a Glance
- Tasks: Resolve complex IT issues and design infrastructure solutions in a hybrid environment.
- Company: Join a rapidly growing organisation in Inverness, known for its forward-thinking approach.
- Benefits: Enjoy hybrid working, 33 days holiday, a pension scheme, and a discretionary annual bonus.
- Why this job: Be part of an exciting growth phase with opportunities for progression and IT leadership roles.
- Qualifications: Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure, and excellent troubleshooting skills required.
- Other info: Only one day in the office per week, with vehicle provided for client site visits.
The predicted salary is between 29000 - 35000 £ per year.
Permanent | Inverness (Hybrid)
Salary: £35,000 - £40,000 + Bonus + Pension + 33 Days Holiday
Morgan Hunt is delighted to be partnering with a rapidly growing organisation in Inverness to recruit an experienced IT Infrastructure Engineer on a permanent basis. This is a fantastic opportunity to join a forward-thinking company during an exciting period of growth. The role offers hybrid working, with just one day per week required in the Inverness office.
Key Responsibilities
- Act as a 2nd/3rd line escalation point for the service desk team, resolving complex technical incidents and problems.
- Design, implement, and support infrastructure solutions across on-premises, cloud, and hybrid environments.
- Take full ownership of tickets, incidents, and maintenance tasks - managing them through to resolution with clear and consistent communication.
- Ensure systems remain secure, supported, and up to date by maintaining and patching customer estates.
- Contribute to the development and maintenance of internal technical standards, procedures, and documentation.
Required Skills & Experience
- Strong knowledge of Microsoft Windows Server and Active Directory.
- Proven experience with Microsoft 365 and Azure, including identity, security, tenant configuration, and ongoing management.
- Excellent troubleshooting skills, with a methodical and analytical approach.
- Solid understanding of networking fundamentals.
- Outstanding communication skills, with the ability to explain technical issues clearly to non-technical stakeholders.
Package & Benefits
- Permanent position
- Inverness office - 1 day per week
- Salary: £35,000 - £40,000 per annum
- Holidays: 33 days (inclusive of public holidays)
- Pension: 5% employer contribution, 3% employee contribution
- Client site visits - vehicle provided
- Exciting scope for progression too - the organisation requires IT leadership in the future.
- Annual bonus: Discretionary bonus of up to 8% but this is dependent on personal/business performance and not guaranteed.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in IT infrastructure, especially around Microsoft Windows Server, Active Directory, and Azure. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the industry, particularly those who work in similar roles or at the company you're applying to. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved complex technical issues in the past. Being able to articulate your problem-solving process will showcase your analytical skills and experience effectively.
✨Tip Number 4
Highlight your communication skills by practising how to explain technical concepts to non-technical stakeholders. This is crucial for the role, so consider role-playing scenarios with friends or colleagues to refine your approach.
We think you need these skills to ace IT Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description for the IT Infrastructure Engineer role. Focus on your knowledge of Microsoft Windows Server, Active Directory, and any experience with Azure and Microsoft 365.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for this position. Mention your troubleshooting skills and ability to communicate technical issues clearly to non-technical stakeholders.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've resolved complex technical incidents in previous roles. This will demonstrate your capability as a 2nd/3rd line escalation point.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Morgan Hunt Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Windows Server, Active Directory, and Azure. Highlight specific projects where you successfully implemented or managed these technologies, as this will demonstrate your hands-on expertise.
✨Communicate Clearly
Since the role requires explaining technical issues to non-technical stakeholders, practice articulating complex concepts in simple terms. This will show that you can bridge the gap between technical and non-technical team members.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've resolved complex technical incidents in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical approach and troubleshooting skills.
✨Understand the Company Culture
Research the organisation's values and culture before the interview. Be ready to discuss how your personal values align with theirs, especially since they are looking for someone who can contribute to their growth and future IT leadership.
