Employee Benefits Consultant - Group Risk

Employee Benefits Consultant – Group Risk Join to apply for the Employee Benefits Consultant – Group Risk role at Via Benefits by WTW . This is an exciting opportunity for a competent account manager to join an existing team. The Enterprise team deals with prospects and clients, managing their employee risk benefit policies via telephone, with most clients having smaller policies or requiring remote communication without face-to-face meetings. For the aspirational candidate, this role offers a springboard to a broad career path within WTW. The Role The client management team handles prospects and existing clients, managing their employee risk benefit policies through telephone, Microsoft Teams, and occasional face-to-face meetings. The account manager\’s responsibilities include maintaining an existing client portfolio, handling new business inquiries, actively seeking growth opportunities, and maximizing product sales to meet annual business targets. Responsibilities Conduct monthly pre-renewal, renewal, and mid-term calls with clients to secure contract renewals. Issue market reviews for contracts undergoing rate adjustments, providing tailored recommendations based on client needs and regulatory compliance. Identify and maintain contact with key decision-makers within each client organization. Ensure compliance with regulatory requirements such as FCA, FOS, DPA, TCF, and complaints procedures. Generate sales leads proactively. Assess and recommend suitable products and services to meet client requirements while maintaining high service standards. Gather data during client interactions to identify opportunities for business development and contract expansion. Establish and nurture relationships with insurers and service providers. Stay informed about market developments and legislative changes affecting the industry. Accurately enter data into the Microsoft Dynamics CRM system. Qualifications and Requirements Proven success in a similar role, with knowledge of the risk insurance industry preferred. Flexible, adaptable, with excellent interpersonal skills. Self-motivated, able to work independently and under pressure. Strong analytical, communication, and organizational skills. Target-driven with a track record of achievement. Technically proficient with IT software and systems. Trustworthy with confidential information. Customer-focused with sales and negotiation skills. High literacy, numeracy, and attention to detail. Ability to make decisions and adapt to changing situations. Team-oriented with good commercial awareness. Additional Information We are an equal opportunity employer committed to diversity and inclusion. We provide accommodations for applicants throughout the application process. For assistance, please contact candidate.helpdesk@willistowerswatson.com. Job Details Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Human Resources Industry: Insurance #J-18808-Ljbffr