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For Companies At a Glance
- Tasks: Engage with customers via phone and internet to boost loyalty and sales.
- Company: Join Ira Toyota of Manchester, part of the dynamic Group 1 Automotive family.
- Benefits: Enjoy health insurance, 401(k) matching, paid vacation, and employee discounts.
- Why this job: Be part of a supportive team with growth opportunities in a thriving industry.
- Qualifications: Preferably have experience in auto dealerships or BDC, with strong communication skills.
- Other info: Must pass pre-employment tests; embrace our values of integrity and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Ira Toyota of Manchester is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center (BDC) Agent to our team.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental & Vision Insurance
- Life & Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities
- Handle inbound leads (phone, internet) and direct to appropriate contact
- Contact present customers (phone, email) to maintain and improve customer loyalty
- Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
- Work with sales department to develop sales strategies and techniques
- Research and stay current in consumer and industry trends
- Communicate industry news and trends to management and dealership employees
- Provide outstanding customer service
Qualifications
- Auto dealership Internet or Business Development Center (BDC) experience is preferred
- Proven sales experience, preferably in the automotive industry
- Superior communication and customer service skills
- Excellent follow-through skills
- Solid working knowledge of the Internet
- Familiarity with automotive financing
- Maintaining a positive, can-do attitude
- High School Diploma or equivalent
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits, and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Group 1 Automotive is an Equal Employment Opportunity employer.
BDC Agent - Ira Toyota of Manchester employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BDC Agent - Ira Toyota of Manchester
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Ira Toyota of Manchester or Group 1 Automotive. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully handled customer interactions and developed leads, as this is crucial for a BDC Agent role.
✨Tip Number 4
Showcase your communication skills during any interactions with the hiring team. Whether it's through email or phone calls, clear and professional communication will reflect your suitability for the customer service aspect of the job.
We think you need these skills to ace BDC Agent - Ira Toyota of Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in automotive sales or BDC roles. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer service experience. Mention specific examples of how you've successfully handled leads or improved customer loyalty in previous roles.
Showcase Your Knowledge: In your application, mention any familiarity with automotive financing and current industry trends. This shows that you are proactive and knowledgeable about the field.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Group 1 Automotive
✨Know Your Automotive Basics
Brush up on your knowledge of the automotive industry, especially if you have experience in a dealership. Understanding common terms and trends will help you communicate effectively during the interview.
✨Demonstrate Your Communication Skills
As a BDC Agent, communication is key. Be prepared to showcase your superior communication skills by engaging confidently with the interviewer and providing clear, concise answers.
✨Showcase Your Customer Service Experience
Highlight any previous roles where you provided outstanding customer service. Share specific examples of how you handled customer inquiries or resolved issues to demonstrate your ability to maintain customer loyalty.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and sales strategies. Think of examples from your past experiences where you successfully developed leads or improved customer relationships.
