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- Tasks: Join our team as a Food and Beverage Assistant, serving guests and setting up events.
- Company: Eastwood Hall is a vibrant venue for leisure, weddings, and business events, part of The Venues Collection.
- Benefits: Earn £12 per hour with opportunities for growth and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and rewards hard work in a fun atmosphere.
- Qualifications: A positive attitude and passion for customer service are essential; previous experience is a bonus.
- Other info: We celebrate diversity and inclusion, welcoming candidates from all backgrounds to thrive together.
As a Food and Beverage Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment at Eastwood Hall. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.
Here's an idea of what your shift patterns will be: Variable shifts
Main Duties and Responsibilities:
- To be fully aware of hotel facilities and activities
- To act in a professional and polite manner to all guests and customers at all times
- To set up Conference and Banqueting suites in accordance to requirements, ensuring the brand standards are maintained throughout
- To have knowledge of setting up, safe operation, storage and safe handling and care of hotel's audio visual equipment
- To service and break down Conference and Banqueting rooms as directed
- To check customer satisfaction and offer further requirements
- To explore all sales opportunities endeavouring to maximise potential revenue at all times
- To ensure all storage areas for equipment are kept in a safe and tidy condition
- To carry out equipment preparation for Conference and Events Operations department as per requirements
- To be fully aware of and observe current liquor licensing laws
- To be fully aware of and observe security procedures laid down by the hotel
- To ensure all stock and equipment is correctly locked away and kept safe
- To attend all training, as required
- To adhere to all company procedures on health and safety and hygiene including maintaining cleanliness of work areas at all times
- Maintain correct standards of dress, as laid down in the grooming policy
- To be fully aware of the fire evacuation procedures
- To report any accidents, to guests and staff and potential hazards
- To carry out any reasonable tasks requested by the Hotel General Manager and Management team
Our ideal Food and Beverage Assistant will:
- Bring a positive, can-do attitude to everything you do
- Show genuine passion for delivering exceptional customer service
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
- Prioritise safety in every task you undertake
- Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters
Who We Are:
Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Eastwood Hall. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.
We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Levy UK + Ireland. At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
Food + Beverage Assistant - Eastwood Hall employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food + Beverage Assistant - Eastwood Hall
✨Tip Number 1
Familiarise yourself with Eastwood Hall's facilities and services. Knowing the ins and outs of the venue will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with the team or during the application process. A friendly and positive attitude can make a lasting impression.
✨Tip Number 3
Highlight your ability to work under pressure. Share examples from past experiences where you've thrived in a fast-paced environment, as this is crucial for the Food and Beverage Assistant role.
✨Tip Number 4
Show your enthusiasm for teamwork. Since the role requires collaboration, mentioning your experience working in teams and how you contribute positively can set you apart from other candidates.
We think you need these skills to ace Food + Beverage Assistant - Eastwood Hall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food and Beverage Assistant position. Tailor your application to highlight relevant skills and experiences that align with these duties.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Eastwood Hall that attract you, such as their commitment to diversity and inclusion, and how you can contribute to their team.
Highlight Relevant Experience: If you have previous experience in catering or customer service, make sure to emphasise this in your CV. Use specific examples to demonstrate your ability to work under pressure and deliver exceptional service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important traits for a Food and Beverage Assistant.
How to prepare for a job interview at Chartwells Independent
✨Know the Venue
Familiarise yourself with Eastwood Hall's facilities and services. Understanding the venue will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlighting your passion for helping others will resonate well with the interviewers.
✨Demonstrate Team Spirit
Be ready to discuss your experiences working in a team. Emphasise your collaborative nature and how you thrive in a fast-paced environment, as this is crucial for the role.
✨Embrace the Pressure
Expect questions about how you handle stressful situations. Share specific instances where you've successfully managed pressure, showcasing your reliability and time management skills.
