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- Tasks: Drive CRM strategies for luxury beauty brands and enhance customer experiences.
- Company: Join a leading company in beauty and fashion, known for innovation and excellence.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days remote.
- Why this job: Make a real impact in a creative environment while working with premium brands.
- Qualifications: Experience in CRM strategy, strong data analytics, and communication skills required.
- Other info: Ideal for those passionate about beauty and luxury retail.
The predicted salary is between 43200 - 72000 £ per year.
Location: London (Hybrid: 3 days in office, 2 days remote)
Our client is a leader in beauty and fashion and they are on the lookout for a CRM Manager to join their marketing team. This role focuses on driving CRM strategies across their premium Niche Brands. If you have a strategic mindset, a data-driven approach, and a passion for enhancing customer experiences, this is your chance to make an impact!
What You’ll Do:
- Adapt and implement global CRM strategies for the UK market
- Develop and execute CRM plans in collaboration with brand and retail teams
- Drive consumer engagement, retention, and personalized journeys
- Lead CRM transformation, ensuring seamless communication across local & global teams
- Deliver training & coaching to retail teams, ensuring best practices are in place
- Analyze data, generate insights, and optimize CRM performance for continued growth
- Champion CRM adoption & innovation across all business touchpoints
What We’re Looking For:
- Proven expertise in CRM strategy & implementation
- Strong data analytics skills with the ability to translate insights into action
- Exceptional communication & presentation skills – able to engage all stakeholders
- Experience within beauty, luxury, or retail industries preferred
This is a fantastic opportunity to be part of a company that values innovation, creativity, and excellence. If you’re ready to take your CRM expertise to the next level, we’d love to hear from you!
Luxury Beauty & Fragrance CRM manager employer: Creative Recruitment Limited - Creative, Digital Marketing, Content Creators & Technical Talent
Contact Detail:
Creative Recruitment Limited - Creative, Digital Marketing, Content Creators & Technical Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Beauty & Fragrance CRM manager
✨Tip Number 1
Familiarise yourself with the latest trends in luxury beauty and fragrance. Understanding the market landscape will help you speak confidently about how your CRM strategies can enhance customer engagement and retention.
✨Tip Number 2
Network with professionals in the beauty and luxury sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented CRM strategies in previous roles. Highlight your data analytics skills and how you've used insights to drive consumer engagement.
✨Tip Number 4
Showcase your communication and presentation skills during any interviews or networking opportunities. Being able to engage stakeholders effectively is crucial for this role, so practice articulating your ideas clearly.
We think you need these skills to ace Luxury Beauty & Fragrance CRM manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM strategy and implementation, especially within the beauty or luxury sectors. Use specific examples that demonstrate your data analytics skills and how you've translated insights into actionable strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing customer experiences and detail how your strategic mindset aligns with the company's goals. Mention any relevant projects where you drove consumer engagement or retention.
Showcase Communication Skills: Since exceptional communication is key for this role, consider including examples of how you've successfully engaged stakeholders in previous positions. Highlight any training or coaching experiences you've had with teams.
Highlight Data-Driven Achievements: Provide concrete examples of how you've used data to optimise CRM performance in past roles. This could include metrics on consumer engagement or retention rates that improved due to your initiatives.
How to prepare for a job interview at Creative Recruitment Limited - Creative, Digital Marketing, Content Creators & Technical Talent
✨Showcase Your CRM Expertise
Be prepared to discuss your previous experience with CRM strategies, especially in the luxury beauty or retail sectors. Highlight specific campaigns you've managed and the results achieved, as this will demonstrate your capability to drive consumer engagement and retention.
✨Data-Driven Insights
Since the role requires strong data analytics skills, come equipped with examples of how you've used data to inform your decisions. Be ready to explain how you translate insights into actionable strategies that enhance customer experiences.
✨Engage with Stakeholders
Exceptional communication is key for this position. Practice articulating your ideas clearly and confidently, as you'll need to engage various stakeholders. Consider preparing a brief presentation on a past project to showcase your presentation skills.
✨Demonstrate Passion for the Industry
Express your enthusiasm for the luxury beauty and fragrance market. Research the company’s brands and be ready to discuss how you can contribute to their CRM transformation and innovation efforts, showing that you are not just a fit for the role but also for the company culture.
