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For Companies At a Glance
- Tasks: Support clients with Oracle SCM Cloud, resolving issues and improving functionality.
- Company: Join Version 1, a leading tech consultancy with over 26 years of experience and multiple awards.
- Benefits: Enjoy flexible working, profit sharing, healthcare, and career progression opportunities.
- Why this job: Work with cutting-edge technology in a supportive, award-winning environment focused on growth.
- Qualifications: 3+ years in application support; knowledge of Oracle SCM modules is essential.
- Other info: This hybrid role may require occasional travel within the UK.
The predicted salary is between 36000 - 60000 £ per year.
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We have strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. We are an award-winning employer, emphasizing our employees' importance.
As a digital-first consultancy, we focus on our core values, experiencing growth across practices. Our Digital, Data, and Cloud team is expanding, creating opportunities for skilled individuals to join one of the fastest-growing consultancies globally.
Job Description
REQUIREMENTS:
- Must be SC cleared or eligible, having lived in the UK for the last 3 years.
Responsibilities
- Provide daily application support to clients.
- Understand SCM business processes and translate them into system solutions, resolving issues.
- Improve functionality and resolve support issues within Oracle Fusion SCM modules.
- Gather and document requirements for business changes.
- Collaborate with technical consultants to meet client requirements.
- Communicate directly with clients for change requests, prioritization, and management.
- Assist in transitioning clients post-implementation and from competitors.
- Identify persistent issues and work with stakeholders to address root causes.
- Provide end-user training on application and functionality.
- Support quarterly releases, including impact assessment, testing, and defect management.
- Create test plans and coordinate stakeholder testing.
- Define and optimize business processes, driving change through negotiation.
- Ensure ERP initiatives follow proper planning and management processes.
- Assist with risk and change management on projects.
Qualifications
Essential:
- At least 3 years’ experience as an application support analyst or similar role.
- Experience with Oracle implementations or upgrades.
- Knowledge of SCM modules: Self Service Procurement, Purchasing, Sourcing (essential); Order Management, WMS, Inventory (desirable).
- Ability to translate business requirements into functional solutions.
- ITIL process knowledge.
- Experience with defect tracking systems and KPI reporting.
Desirable Skills:
- Experience configuring Smart View reports.
- Experience with other Oracle modules like Financials, EPM, Projects.
- Functional and technical problem-solving skills.
- Oracle Cloud Procurement Certification (desirable).
Additional Information
Why join Version 1? We offer career progression, mentorship, training budgets, awards, recognition platforms, and inclusive policies. Benefits include profit sharing, flexible working, pension, healthcare, and more. This hybrid role involves occasional travel within the UK. Must have the legal right to work in the UK.
We are an equal opportunities employer. We do not accept agency candidates.
Oracle SCM Cloud Functional Support Consultant employer: Version 1
Contact Detail:
Version 1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle SCM Cloud Functional Support Consultant
✨Tip Number 1
Familiarise yourself with the latest Oracle SCM Cloud technology and its modules, especially Self Service Procurement, Purchasing, and Sourcing. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Version 1 on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully resolved issues within SCM processes. Being able to articulate these scenarios will showcase your problem-solving skills and practical knowledge.
✨Tip Number 4
Stay updated on the latest trends in digital transformation and cloud technology. Showing that you are proactive about learning and adapting to new technologies can set you apart from other candidates.
We think you need these skills to ace Oracle SCM Cloud Functional Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in Oracle SCM Cloud and application support roles. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of SCM business processes and your ability to translate them into system solutions. Mention specific experiences that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your knowledge of SCM modules and any experience with Oracle implementations or upgrades. If you have ITIL process knowledge or experience with defect tracking systems, make sure to include these details.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Version 1
✨Understand the Role
Make sure you have a solid grasp of what an Oracle SCM Cloud Functional Support Consultant does. Familiarise yourself with the specific SCM modules mentioned in the job description, such as Self Service Procurement and Purchasing, so you can speak confidently about your experience and how it relates to the role.
✨Showcase Your Experience
Prepare to discuss your previous roles as an application support analyst or similar positions. Highlight your experience with Oracle implementations or upgrades, and be ready to provide examples of how you've successfully resolved issues or improved functionality in past projects.
✨Demonstrate Problem-Solving Skills
Since the role involves identifying persistent issues and working with stakeholders, be prepared to discuss specific challenges you've faced in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your functional and technical problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the company and the role. Inquire about the team dynamics, ongoing projects, or how they measure success in the position. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
