At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant known for fresh ingredients since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Grow your career in a fun environment with opportunities for advancement and team competitions.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in social events and enjoy employee discounts while developing your career.
The predicted salary is between 28800 - 43200 £ per year.
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to 2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU'LL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Assistant Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight instances where you've successfully led a team, resolved conflicts, or improved customer satisfaction, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Prepare to discuss how you would handle day-to-day operations and drive sales while controlling costs. Think about strategies you've implemented in previous roles that could translate well to the fast-paced environment at Five Guys.
✨Tip Number 4
Show your enthusiasm for the food industry and the Five Guys experience. Be ready to talk about your passion for delivering excellent customer service and how you can inspire your team to create a fun and engaging work environment.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food service industry, particularly any leadership roles. Emphasise your ability to manage teams and deliver excellent customer service, as these are key aspects of the Assistant Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and the food industry. Mention specific examples of how you've led teams or improved customer experiences in previous roles, aligning with Five Guys' values.
Highlight Leadership Skills: In your application, focus on your hands-on leadership skills. Provide examples of how you've inspired and coached teams in the past, as this is crucial for the Assistant Manager position.
Show Enthusiasm for the Brand: Express your enthusiasm for Five Guys and its commitment to quality. Mention your love for burgers and fries, and how you align with their values of being competitive, enthusiastic, and having integrity.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you love them, as this will demonstrate your genuine interest in the brand and its values.
✨Highlight Leadership Experience
As an Assistant Manager, you'll need to lead and inspire your team. Be prepared to share specific examples of how you've successfully managed a team in the past, focusing on your coaching and leadership skills.
✨Emphasise Customer Service Skills
Customer satisfaction is key in this role. Discuss your approach to providing excellent customer service and how you've handled complaints or difficult situations in previous jobs to ensure a positive experience.
✨Demonstrate Financial Acumen
Since you'll be responsible for P&L, it's important to show that you understand how to drive sales while controlling costs. Be ready to discuss any relevant experience you have with budgeting or financial management.