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- Tasks: Lead the Sheeting Department, ensuring operational excellence and customer satisfaction.
- Company: Join a leading provider of innovative packaging solutions with a focus on service.
- Benefits: Enjoy competitive pay, professional development opportunities, and a collaborative work environment.
- Why this job: Be part of a dynamic team that values innovation and customer relationships.
- Qualifications: Experience in operations management, strong leadership skills, and excellent organisational abilities required.
- Other info: Opportunity for growth and development in a fast-paced manufacturing environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading provider that specialises in packaging solutions, offering market-leading innovation and service are currently seeking a dynamic and driven Departmental Manager to lead our Sheeting Department. This role plays a pivotal part in ensuring operational excellence, customer satisfaction, and seamless internal collaboration.
Key Responsibilities:
- Customer & Supplier Relations
- Represent the business with a high level of professionalism when dealing with external customers and suppliers.
- Maintain strong working relationships to ensure continued customer satisfaction and supplier reliability.
- Internal Sales & Customer Service
- Oversee all aspects of customer management, including handling enquiries and resolving complaints efficiently and professionally.
- Proactively identify and respond to shifts in customer and market needs to maintain a competitive edge.
- Stock Management & Procurement
- Manage the procurement and inventory of liner reels and singleface materials.
- Ensure stock levels are maintained to meet production demands while minimising waste and cost.
- Order Processing Management
- Lead the Order Processing team to ensure:
- Orders are processed accurately and without delay.
- Delivery notes are raised promptly.
- Bespoke materials are ordered in an efficient and cost-effective manner.
- Accurate and timely stock volume reductions.
- All order dependencies are in place to support uninterrupted production.
- A culture of professionalism is upheld across the team.
- Accounts Administration Oversight
- Ensure accurate and timely invoicing for all processed orders.
- Maintain up-to-date credit tracker records.
- Oversee invoice checking against goods received, ensuring accuracy and approval for payment.
- Proactively raise and manage resolution of any invoice discrepancies.
- Support regular and timely completion of accounts and stock take reporting.
- Cross-Department Collaboration
- Work closely with the production team to align output with business needs and timelines.
- Team Development
- Identify training needs and provide development opportunities for team members to enhance performance and engagement.
Key Skills & Experience:
- Proven experience in a departmental or operations management role, ideally within a manufacturing or production environment.
- Strong leadership and communication skills.
- Excellent organisational and time-management abilities.
- Competency in stock control, procurement processes, and customer relationship management.
- Ability to adapt quickly to changing priorities and market conditions.
Departmental Manager employer: Direct Recruitment(Midlands)Ltd
Contact Detail:
Direct Recruitment(Midlands)Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Departmental Manager
✨Tip Number 1
Familiarise yourself with the packaging solutions industry. Understanding current trends and innovations will help you speak confidently about how you can contribute to our Sheeting Department.
✨Tip Number 2
Network with professionals in the manufacturing sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. We value strong leadership, so think of specific examples where you've successfully developed team members or improved team performance.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of instances where you've effectively handled customer complaints or operational challenges, as these are key aspects of the Departmental Manager role.
We think you need these skills to ace Departmental Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly within manufacturing or production environments. Use specific examples that demonstrate your leadership skills and ability to manage customer relations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Departmental Manager. Discuss how your background aligns with the key responsibilities outlined in the job description, such as stock management and team development.
Showcase Relevant Skills: Emphasise your organisational and time-management abilities in your application. Provide examples of how you've successfully managed procurement processes or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for the Departmental Manager role.
How to prepare for a job interview at Direct Recruitment(Midlands)Ltd
✨Showcase Your Leadership Skills
As a Departmental Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, resolving conflicts, and fostering a positive work environment. Use specific examples to illustrate how you've motivated your team and achieved results.
✨Demonstrate Customer Focus
This role requires excellent customer and supplier relations. Highlight your experience in managing customer inquiries and complaints. Share instances where you successfully maintained relationships that led to increased customer satisfaction or loyalty.
✨Discuss Your Organisational Abilities
With responsibilities in stock management and order processing, it's crucial to demonstrate your organisational skills. Prepare to talk about how you manage inventory levels, streamline processes, and ensure timely order fulfilment while minimising waste.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to adapt to changing priorities and market conditions. Think of scenarios where you've had to pivot quickly and how you managed those changes effectively. This will show your problem-solving skills and adaptability.
