Ground Floor Team Member

Ground Floor Team Member

Warrington Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests and provide excellent customer service at Premier Inn.
  • Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
  • Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
  • Why this job: Immediate start with no experience needed; great for building your career in hospitality.
  • Qualifications: No specific qualifications required; just bring your friendly personality!
  • Other info: Flexible working options available; we value diversity and encourage all backgrounds to apply.

Come and be a Front of House Team Member at Premier Inn Warrington (M6/J21). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE:

HOURS: 15 a week – guaranteed hours to plan your week around

LOCATION: Manchester Rd, Woolston, Warrington WA1 4GB

Why you’ll love it here:

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Warrington (M6/J21) as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Ground Floor Team Member employer: Premier Inn

At Premier Inn Warrington (M6/J21), we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With guaranteed hours, comprehensive training, and a clear career path, we empower our staff to grow within the UK's leading hospitality business. Enjoy fantastic benefits including discounts on accommodation and meals, as well as a complimentary breakfast when you join us, making your experience both rewarding and enjoyable.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ground Floor Team Member

✨Tip Number 1

Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a phone call or an informal chat, let your personality shine through and demonstrate how much you enjoy helping others.

✨Tip Number 2

Familiarise yourself with Premier Inn's values and the specific offerings at the Warrington location. This knowledge will help you engage in meaningful conversations and show that you're genuinely interested in being part of our team.

✨Tip Number 3

Network with current employees if possible. They can provide insights into the work culture and what it takes to succeed as a Front of House Team Member, which can give you an edge during the selection process.

✨Tip Number 4

Be prepared to discuss your availability and flexibility during the interview. Since the role offers guaranteed hours, showing that you can adapt to the needs of the business will make you a more attractive candidate.

We think you need these skills to ace Ground Floor Team Member

Customer Service Skills
Communication Skills
Teamwork
Adaptability
Positive Attitude
Time Management
Problem-Solving Skills
Attention to Detail
Basic Food and Beverage Knowledge
Interpersonal Skills
Multitasking
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Premier Inn is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experiences, even if they are informal.

Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your ability to work in a team, your friendly personality, and any experience you have in hospitality or customer service.

Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn specifically and how you can contribute to their team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Premier Inn

✨Show Your Personality

As a Front of House Team Member, your personality is key! Be friendly and approachable during the interview. Share a bit about yourself and let your fun side shine through.

✨Highlight Customer Service Skills

Even if you don't have direct experience, think of times when you've provided great service, whether in a job or in everyday life. Be ready to discuss how you can make guests feel welcome and valued.

✨Ask Questions

Prepare some questions to ask the interviewer about the role and the team. This shows your interest in the position and helps you understand what it’s like to work at Premier Inn.

✨Emphasise Flexibility

Since the role offers guaranteed hours, mention your availability and willingness to adapt to different shifts. This will demonstrate your commitment and reliability as a team member.

Ground Floor Team Member
Premier Inn
Location: Warrington
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