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- Tasks: Lead the shop floor, ensuring exceptional store standards and a welcoming atmosphere.
- Company: Leyland SDM is a thriving retailer specialising in DIY materials with 34 stores across London.
- Benefits: Enjoy competitive salary, bonuses, employee discounts, and generous leave policies.
- Why this job: Join a dynamic team focused on growth, customer service, and a fun work culture.
- Qualifications: Supervisory experience preferred; retail or hospitality background is a plus but not essential.
- Other info: Receive comprehensive training through our exclusive academy and enjoy various employee perks.
The predicted salary is between 28800 - 43200 £ per year.
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 34 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans. Our store experience and team cultures are underpinned by our values, and are vital to continue our strong performance. Our Deputy Store Managers play a key role in making this happen.
You’ll align with the Store Manager and lead the shop floor to ensure exceptional, consistent store standards, creating a fantastic culture and fun atmosphere. Honing your skills, you’ll be creating an in-store environment that makes customers feel welcome and comfortable, delivering excellent store performance at every turn.
What key skills and experience are we looking for?
- Assist the Store Manager in running the day-to-day operation of the store and deputise in their absence.
- Supervising and coaching all colleagues to become local experts; able to provide exceptional customer service.
- Get involved in people responsibilities – Recruitment, probation/people reviews, reward, recognition, training and development.
- Supervisory and or management experience.
- Experience within trade, retail or hospitality is preferred but not essential - don’t worry if you don’t know all our products, we will give you all the training you need through our exclusive training academy!
How we will reward you
- Competitive salary and very generous bonus opportunity
- Pension scheme with enhanced employer contributions
- Enhanced Maternity/paternity leave
- Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)
- Employee discounts across the Grafton group and other high street stores
- Training and management opportunities/apprenticeships
- Company sick pay
- Share saving scheme into our parent company, the Grafton Group
- Early Pay – the ability to withdraw your salary in advance
- Paid day off for Volunteering
- Life assurance
- Cycle to work scheme
- Refer a friend scheme
In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.
Deputy Store Manager Designate employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager Designate
✨Tip Number 1
Familiarise yourself with Leyland SDM's product range and values. Understanding the specifics of paint, tools, plumbing, and DIY materials will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to coach and develop others will resonate well with the responsibilities of a Deputy Store Manager.
✨Tip Number 3
Research the company culture at Leyland SDM and think about how your personal values align with theirs. Being able to articulate this connection during your discussions will show that you're a great fit for their team-oriented environment.
✨Tip Number 4
Prepare questions that reflect your interest in the company's growth plans and training opportunities. This not only shows your enthusiasm for the role but also your commitment to contributing to the company's success.
We think you need these skills to ace Deputy Store Manager Designate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Store Manager Designate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or management. Emphasise any supervisory roles, customer service achievements, and training experiences that demonstrate your capability to lead a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention specific examples of how you've successfully managed teams or improved store performance in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Grafton Group
✨Know the Company
Before your interview, take some time to research Leyland SDM. Understand their products, values, and growth plans. This will not only show your interest but also help you align your answers with their goals.
✨Demonstrate Leadership Skills
As a Deputy Store Manager Designate, you'll be expected to lead and coach your team. Prepare examples from your past experiences where you've successfully managed a team or improved store performance. Highlight your ability to motivate others.
✨Customer Service Focus
Leyland SDM places a strong emphasis on exceptional customer service. Be ready to discuss how you've handled customer interactions in the past, especially challenging situations. Show that you understand the importance of creating a welcoming environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company culture, training opportunities, or future growth plans. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.
