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For Companies At a Glance
- Tasks: You'll handle maintenance tasks and ensure top-notch customer service.
- Company: Join an award-winning residential developer making a difference in Wiltshire.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Be part of a team that values quality and customer satisfaction while developing your skills.
- Qualifications: Experience in a similar role and multi-trade skills are essential.
- Other info: Work in beautiful Wiltshire and make a real impact on customers' lives.
The predicted salary is between 28800 - 43200 £ per year.
PSR Solutions are currently assisting an award-winning residential developer in their search for a Customer Service Operative. This opportunity is working on developments in Wiltshire and the surrounding areas. The Customer Service Operative is responsible for carrying out maintenance tasks during the warranty period and maintaining a 5-star customer service.
Job role: Customer Service Operative / Multi Trade Operative
Location: Wiltshire & surrounding areas
Customer Service Operative Responsibilities:
- Ensuring maintenance works are completed to the highest standard.
- Liaising with Customer Service Coordinators to update status of works.
- To complete stock unit inspections.
Customer Service Operative Skills/Experience:
- Proven experience in a similar role for a residential developer.
- Skilled multi trader.
To apply, please submit your CV and one of our team will contact you.
Contact Detail:
(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Multi Trade Operative
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks typically required in residential developments. This knowledge will not only help you during interviews but also demonstrate your commitment to providing high-quality service.
✨Tip Number 2
Network with professionals in the construction and property development sectors. Attend local industry events or join relevant online forums to connect with others who may have insights or even job leads for roles like the Customer Service Operative.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and multi-trade roles. Be ready to share specific examples of how you've handled customer complaints or completed maintenance tasks effectively, as this will showcase your suitability for the position.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their approach to customer service and quality can help you tailor your conversation during interviews, making you a more appealing candidate.
We think you need these skills to ace Customer Service/Multi Trade Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and multi-trade skills. Use specific examples from previous roles that demonstrate your ability to maintain high standards and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Explain why you are a great fit for the role and how your experience aligns with the company's values and goals.
Highlight Relevant Skills: In your application, emphasise your multi-trade skills and any experience you have working with residential developers. Mention specific maintenance tasks you are proficient in and how they relate to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at (function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f
✨Showcase Your Multi-Trade Skills
Be prepared to discuss your experience as a multi-trade operative. Highlight specific projects where you successfully completed maintenance tasks, and be ready to explain the techniques and tools you used.
✨Emphasise Customer Service Excellence
Since the role requires maintaining a 5-star customer service rating, share examples of how you've handled customer interactions in the past. Focus on your ability to resolve issues and ensure customer satisfaction.
✨Demonstrate Attention to Detail
The job involves completing maintenance works to the highest standard. Be ready to discuss how you ensure quality in your work, perhaps by sharing a time when your attention to detail made a significant difference in a project.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the types of projects you'll be working on or how the team collaborates to maintain high customer service standards.
