Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a beloved high street staple with 230 years of heritage.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a team that celebrates milestones and creates memorable experiences for customers.
- Qualifications: A passion for customer service and strong communication skills are essential.
- Other info: Flexible weekend hours make this role perfect for students.
Kingston upon Thames, UK Req #395
WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers’ hearts for 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
- Being part of a team supporting colleagues
What our Stores would love to see:
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
How we reward our teams:
We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant Kingston Upon Thames, Weekends employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Kingston Upon Thames, Weekends
✨Tip Number 1
Familiarise yourself with WHSmith's products and services. Knowing their range of books, gifts, and stationery will help you engage with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Whether it's through networking or during the interview process, share specific examples of how you've gone above and beyond to ensure a great experience for customers.
✨Tip Number 3
Be prepared to discuss your teamwork experience. WHSmith values collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal, and be ready to share those stories.
✨Tip Number 4
Demonstrate your adaptability by being open to various roles within the store. Highlight your willingness to take on different tasks, whether it's stock replenishment or visual merchandising, to show that you're a versatile candidate.
We think you need these skills to ace Sales Assistant Kingston Upon Thames, Weekends
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Customise your CV to reflect your experience in customer service and teamwork. Use specific examples that showcase your ability to meet high standards and deliver exceptional service, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for customer service and your motivation to work at WHSmith. Mention how your values align with their commitment to providing exceptional experiences for customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous teamwork experiences and how you contributed to achieving common goals.
✨Prepare for Stock Replenishment Questions
Understand the importance of stock replenishment and store presentation. Be ready to talk about how you would ensure the store remains tidy and inviting, and share any relevant experience you have in maintaining high standards.
✨Adaptability is Key
WHSmith looks for candidates who can adapt to changing requirements. Think of examples where you successfully adjusted to new situations or challenges in previous roles, and be ready to discuss them during the interview.
