Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Court Usher, you'll greet the public and assist in court proceedings.
- Company: Join HM Courts & Tribunals Service, ensuring justice is accessible for everyone.
- Benefits: Earn £11.44 per hour with holiday pay and a pension scheme.
- Why this job: Make a difference in the justice system while gaining valuable experience in a dynamic environment.
- Qualifications: Strong admin skills, customer service experience, and excellent communication are essential.
- Other info: This temporary role offers full-time hours with potential for extension until mid-May 2025.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Our MOJ client requires a court usher to join the busy team on a temporary basis, £11.44 per hour pay rate. City Centre location, excellent transport links, Derby Crown Court. The role is temporary expected to run until mid May 2025 with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.
Successful applicants would primarily be ushering within the court. Duties may include but not be limited to:
- Greeting members of the public
- Liaising with judiciary, witnesses, jurors and other court users with professionalism
- Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
- Walking jurors to and from court whilst remaining socially distanced
- Preparation of court rooms
- Manage Social Distancing within the public areas of the court
- Filing
- Post room duties
Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people.
Our client requires the following skills:
- Good strong basic admin experience
- Good working knowledge of Microsoft Word, Excel and Outlook
- Excellent communication skills both written and verbal
- Ability to remain calm in potentially difficult situations
- Ability to remain professional at all times and converse with a variety of court users
- Excellent customer service skills
The pay rate is £11.44 per hour and benefits include holiday pay and pension scheme.
Court Usher employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher
✨Tip Number 1
Familiarise yourself with the court system and its procedures. Understanding how the court operates will not only help you feel more confident during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with a variety of people. Since the role involves interacting with court users, being able to communicate clearly and professionally is key. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your customer service experience. Think of specific examples where you've successfully assisted customers or resolved issues, as this will highlight your ability to remain calm and professional in potentially difficult situations.
✨Tip Number 4
Be prepared to discuss your admin skills. Brush up on your knowledge of Microsoft Word, Excel, and Outlook, and be ready to explain how you've used these tools in previous roles to manage tasks efficiently.
We think you need these skills to ace Court Usher
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Court Usher position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the duties of a Court Usher. Emphasise your customer service skills, admin experience, and any previous roles where you interacted with the public or worked in a professional environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping people and your ability to remain calm in challenging situations. Mention specific examples from your past experiences that demonstrate your communication skills and professionalism.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Brook Street
✨Showcase Your Customer Service Skills
As a Court Usher, you'll be interacting with various court users. Be prepared to share examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. During the interview, highlight your verbal and written communication skills, and consider discussing a time when you successfully communicated complex information to someone.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle difficult situations calmly and professionally. Think of scenarios where you had to manage stress or conflict, and be ready to explain how you resolved them.
✨Familiarise Yourself with Court Procedures
Having a basic understanding of court procedures can set you apart from other candidates. Research the role of a Court Usher and be ready to discuss how you would contribute to the smooth running of court sessions.
