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- Tasks: Lead daily golf operations, manage the Golf Shop, and oversee coaching teams.
- Company: Join Cumberwell Park, a top golf venue in Southwest England with exceptional facilities.
- Benefits: Enjoy a competitive salary, annual bonus, subsidized food, and complimentary facility use.
- Why this job: Be part of a vibrant community and enhance member experiences at a prestigious golf club.
- Qualifications: 3+ years in golf management; retail experience preferred; must be local or willing to relocate.
- Other info: Weekend work required; knowledge of Intelligent Golf software is a plus.
The predicted salary is between 47500 - 55000 £ per year.
Golf Operations Manager at Cumberwell Park
Cumberwell Park, one of the leading golf venues in the Southwest of England, is seeking a dynamic and experienced Golf Operations Manager. This is a unique opportunity to join an outstanding team and play a pivotal role in delivering and enhancing an exceptional experience for our Members and Guests.
Cumberwell Park enjoys some of the finest facilities in the region, including 54 holes of golf, a spacious retail area, a short game practice area, extensive practice facilities, and an Indoor Golf Centre equipped with eight state-of-the-art simulators. We take pride in offering a challenging, beautifully maintained course, a welcoming clubhouse, and exceptional customer service.
Perks & Benefits:
- Salary £47,500 to £55,000 pa, DOE.
- Annual bonus 10% of salary
- Complimentary personal use of all facilities.
- Subsidised food.
- Opportunity to be part of a respected and vibrant golf club community.
- A pleasant and supportive work environment.
- Uniform/Clothing provided.
Overview of Role:
As the Golf Operations Manager at Cumberwell Park, you will be responsible for overseeing the day-to-day operations of the club\’s golf activities. This includes managing the Golf Shop retail operation, collecting relevant green fees and ancillary products, administering club competitions, and leading our coaching team.
You will coordinate all aspects of the golfing experience, ensuring the highest standards of customer service and member satisfaction. Your leadership will play a key role in maintaining the club\’s reputation for excellence and enhancing the overall experience for our Members and Guests.
Key Responsibilities:
- Retail Operation, manage a first-class Golf Shop, overseeing product buying, inventory levels and merchandising, ensuring competitive prices and excellent service for our members.
- Oversight of indoor studio with eight golf simulators.
- Golf Fee Collection, oversee the collection of fees for all golf-related activities such as green fees, range balls, and buggies/trollies.
- Coaching Team Management, oversee a team of coaching professionals (both employed and self-employed) to provide high-quality golf coaching for our members.
- Competition Schedule Management, develop, promote, and administer an innovative competition schedule.
- Leadership in Customer Service, lead by example in providing excellent customer service and creating a positive atmosphere for both club members and visitors.
- Personnel, manage rotas, ensuring business coverage, recruit, train, appraise, and develop staff to enhance service standards.
- Business Development, contribute to the future strategy for business development, gathering innovative ideas, and staying current with industry trends and products.
About You:
- Golf retail and management experience
- Minimum 3 years of experience as a Golf Operations Manager or Head Professional.
- Live or be able to relocate within a 30-minute drive time of Cumberwell Park (Bradford on Avon)
- Understand the requirement for weekend work and occasional evenings.
- Ideally knowledge of Intelligent Golf software.
Promote People | Golf Operations Manager employer: Promote People
Contact Detail:
Promote People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Promote People | Golf Operations Manager
✨Tip Number 1
Familiarize yourself with the specific golf operations and retail management practices that are prevalent in the UK. Understanding local trends and customer preferences can give you an edge during discussions.
✨Tip Number 2
Network with professionals in the golf industry, especially those who have experience in operations management. Attend local golf events or join relevant online forums to connect with potential colleagues and mentors.
✨Tip Number 3
Research Cumberwell Park specifically. Knowing their facilities, services, and community involvement will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Tip Number 4
Prepare to discuss your leadership style and how you would enhance customer service at Cumberwell Park. Think of examples from your past experiences where you successfully led a team or improved customer satisfaction.
We think you need these skills to ace Promote People | Golf Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in golf operations management. Focus on your achievements in retail operations, customer service, and team leadership to align with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your understanding of the role. Mention specific experiences that demonstrate your ability to enhance customer satisfaction and manage a successful golf shop.
Highlight Relevant Skills: Emphasize skills that are crucial for the position, such as leadership, business development, and knowledge of golf retail. If you have experience with Intelligent Golf software, be sure to mention it!
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work at Cumberwell Park. Discuss how you can contribute to their reputation for excellence and enhance the overall experience for members and guests.
How to prepare for a job interview at Promote People
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf and the role of Golf Operations Manager. Share personal experiences that highlight your love for the game and how it drives your commitment to providing exceptional service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss your approach to managing staff, fostering a positive work environment, and ensuring high standards of customer service.
✨Familiarize Yourself with Cumberwell Park
Research Cumberwell Park thoroughly before the interview. Understand its facilities, services, and community values. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Discuss Business Development Ideas
Be ready to share innovative ideas for business development in the golf industry. Highlight any trends you've noticed and how they could be applied at Cumberwell Park to enhance member experience and attract new guests.
