Volunteer Receptionist

Volunteer Receptionist

Glasgow Volunteer No home office possible
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At a Glance

  • Tasks: Welcome visitors, answer calls, and assist with admin tasks.
  • Company: Join Sense Scotland, a charity supporting individuals with complex needs.
  • Benefits: Gain experience, build confidence, and have travel expenses covered.
  • Why this job: Make a real difference while meeting new people in a supportive environment.
  • Qualifications: No experience needed; just be friendly, organised, and willing to help.
  • Other info: Flexible hours available, perfect for students or anyone wanting to give back.

Be the Welcoming Face of Sense Scotland! Looking for a way to give back and make a difference in your community? Join us as a Volunteer Receptionist and help create a warm, welcoming environment for everyone who walks through our doors. Whether you’re retired, between jobs, studying, or simply want to give your time for a good cause, we’d love to hear from you!

We’re looking for volunteers who can give 6–12 hours a week, Monday to Friday. Whether that’s a couple of mornings, afternoons, or full days, we’ll work around what suits you.

Why Volunteer with Sense Scotland?

At Sense Scotland, we support children and adults with complex needs to live their best lives. As a volunteer receptionist, you’ll be the warm, welcoming face that greets visitors, families, and the people we support, helping everyone feel at ease the moment they arrive.

We’re currently looking for Volunteer Receptionists to support our Touchbase Glasgow Service, based in Kinning Park.

Volunteering with us is a great way to:

  • Give back and feel good about it
  • Meet new people and grow your confidence
  • Gain (or refresh) admin and reception experience
  • Be part of something truly meaningful

What you’ll be Doing

You’ll help our office run smoothly by:

  • Greeting and welcoming visitors with a friendly, professional manner
  • Answering and directing phone calls
  • Keeping our front desk area tidy and organised
  • Logging visitors and issuing badges
  • Handling mail and deliveries
  • Assisting with general admin tasks like photocopying, filing, and scanning
  • Helping prepare meeting rooms with refreshments or equipment when needed

Who We’re Looking For?

You don’t need to have loads of experience—we’ll support you along the way—but if any of the following sounds like you, you’ll be a great fit:

  • A people person who loves a chat and makes others feel welcome
  • Reliable and happy to roll up your sleeves to help out
  • Organised, detail-oriented, and good at juggling small tasks
  • Comfortable using a PC and familiar with basic Microsoft programs
  • Previous reception or office experience is a bonus, but not essential

What You’ll Get in Return

  • The chance to make a real difference in people’s lives
  • A friendly and supportive team environment
  • New skills and valuable experience to add to your CV
  • Opportunities for learning and personal development
  • Confidence building in a professional setting
  • Travel expenses reimbursed
  • A free Sense Scotland volunteer t-shirt

Ready to get involved? Just fill in our quick application form and we’ll be in touch to invite you for an informal chat. Volunteering roles are subject to references and a disclosure check—we’ll guide you through the process to keep things simple.

Volunteer Receptionist employer: Sense Scotland

At Sense Scotland, we pride ourselves on being an exceptional employer that values the contributions of our volunteers. By joining our Touchbase Glasgow Service as a Volunteer Receptionist, you'll not only gain valuable experience and skills but also become part of a supportive community dedicated to making a meaningful impact in the lives of individuals with complex needs. With flexible volunteering hours, a friendly team environment, and opportunities for personal growth, Sense Scotland is the perfect place to give back while enhancing your own confidence and capabilities.
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Contact Detail:

Sense Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteer Receptionist

✨Tip Number 1

Show your enthusiasm for helping others during any informal chats or interviews. Being a people person is key for this role, so share personal stories that highlight your passion for making a difference in the community.

✨Tip Number 2

Familiarise yourself with Sense Scotland's mission and values. Understanding their work with children and adults with complex needs will help you connect better with the team and demonstrate your commitment to their cause.

✨Tip Number 3

Practice your communication skills before your chat. As a Volunteer Receptionist, you'll be greeting visitors and answering calls, so being articulate and friendly will make a great impression.

✨Tip Number 4

Be prepared to discuss your availability clearly. Since they are looking for volunteers who can commit 6-12 hours a week, having a flexible schedule will show that you're serious about the role and willing to contribute.

We think you need these skills to ace Volunteer Receptionist

Excellent Communication Skills
Friendly and Approachable Demeanour
Organisational Skills
Attention to Detail
Basic Computer Literacy
Familiarity with Microsoft Office Programs
Ability to Multitask
Reliability and Punctuality
Customer Service Orientation
Teamwork and Collaboration
Problem-Solving Skills
Adaptability
Basic Administrative Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Sense Scotland is looking for in a Volunteer Receptionist. Highlight key responsibilities and qualities they value, such as being friendly, organised, and reliable.

Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the role. Even if you don't have direct reception experience, emphasise your people skills, organisational abilities, and any volunteer work you've done.

Craft a Personal Statement: Write a personal statement that explains why you want to volunteer with Sense Scotland. Share your passion for helping others and how you believe you can contribute to creating a welcoming environment.

Complete the Application Form: Fill in the application form on the StudySmarter website. Ensure all sections are completed accurately and double-check for any spelling or grammatical errors before submitting.

How to prepare for a job interview at Sense Scotland

✨Show Your People Skills

As a Volunteer Receptionist, your ability to connect with people is crucial. During the interview, share examples of how you've made others feel welcome in previous roles or situations. This will demonstrate that you have the right attitude for the position.

✨Be Organised and Detail-Oriented

The role requires juggling multiple tasks, so highlight your organisational skills. Discuss any experience you have with managing schedules, keeping areas tidy, or handling administrative tasks. This will show that you're capable of maintaining a smooth operation at the front desk.

✨Familiarise Yourself with Basic Admin Tasks

Since you'll be assisting with general admin tasks, it’s beneficial to mention any relevant experience. If you’ve used Microsoft programs or handled mail and deliveries before, make sure to bring this up during your chat to showcase your readiness for the role.

✨Express Your Motivation to Volunteer

Let them know why you want to volunteer with Sense Scotland specifically. Whether it's your passion for helping others or your desire to gain new skills, expressing genuine motivation can set you apart from other candidates and show that you’re committed to making a difference.

Volunteer Receptionist
Sense Scotland
Location: Glasgow
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