At a Glance
- Tasks: Manage property claims from start to finish, ensuring client satisfaction.
- Company: Join a dynamic team at Exchange Street, a leader in insurance solutions.
- Benefits: Enjoy remote work flexibility and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate their property claims with empathy.
- Qualifications: Cert CILA required; experience in property claims is a plus.
- Other info: Work across Oxford and West Shires, with opportunities for growth.
The predicted salary is between 36000 - 60000 Β£ per year.
Our client is seeking a Property Adjuster (Cert CILA) to work from home and operate throughout Oxford / West Shires and surrounding regions as required. You will handle a portfolio of primarily domestic losses up to Β£100,000 in value on a 'cradle-to-grave' basis without restriction.
You will be supporting clients in proactively handling and settling a mixed caseload of property claims. These can vary in complexity so itβs essential that you put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claim with tact and a calm manner, establishing the facts, policy details and working towards a resolution.
Applicants should apply online or forward their CVs to Martin Porthouse at Exchange Street.
Property Adjuster (Cert CILA) employer: Exchange Street Claims ltd
Contact Detail:
Exchange Street Claims ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Property Adjuster (Cert CILA)
β¨Tip Number 1
Familiarise yourself with the specific requirements of the Cert CILA qualification. Understanding the nuances of this certification will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
β¨Tip Number 2
Network with professionals in the property adjusting field. Engaging with others who are already in the industry can provide you with valuable insights and potentially lead to referrals or recommendations for the position.
β¨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled complex claims. Being able to articulate your problem-solving skills and empathy towards clients will set you apart from other candidates.
β¨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their ethos can significantly enhance your chances of making a positive impression during interviews.
We think you need these skills to ace Property Adjuster (Cert CILA)
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Adjuster. Familiarise yourself with the key skills required, such as handling domestic losses and managing claims from start to finish.
Tailor Your CV: Customise your CV to highlight relevant experience in property claims and customer service. Emphasise any qualifications, such as Cert CILA, and specific achievements that demonstrate your ability to handle complex cases.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your approach to client interactions. Mention how you can empathise with policyholders and resolve claims effectively, reflecting the calm and tactful manner required.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in the role of a Property Adjuster.
How to prepare for a job interview at Exchange Street Claims ltd
β¨Understand the Role
Make sure you have a clear understanding of what a Property Adjuster does, especially in handling domestic losses. Familiarise yourself with the responsibilities and challenges that come with managing claims up to Β£100,000.
β¨Show Empathy
Since the role involves dealing with policyholders, it's crucial to demonstrate empathy during your interview. Be prepared to discuss how you would approach sensitive situations and resolve conflicts with tact and understanding.
β¨Prepare for Scenario Questions
Expect scenario-based questions where you might need to explain how you would handle specific claims. Think about past experiences or hypothetical situations that showcase your problem-solving skills and ability to investigate claims thoroughly.
β¨Research the Company
Take some time to research the company you're interviewing with. Understand their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.