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For Companies At a Glance
- Tasks: Lead a vibrant team to create an amazing dining experience and ensure customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a unique and welcoming atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and a fantastic staff party - Loungefest!
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in restaurant management, with a focus on KPIs and team training is essential.
- Other info: Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram for more insights!
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
General Manager - New Opening employer: Lounge Careers
Contact Detail:
Lounge Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - New Opening
✨Tip Number 1
Familiarise yourself with the Lounge brand and its values. Understanding what makes Lounges special will help you align your management style with their expectations, showcasing your passion for the role during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide valuable insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved team performance and customer satisfaction.
✨Tip Number 4
Stay updated on industry trends and best practices in restaurant management. Demonstrating your knowledge of current challenges and innovations in the sector can set you apart as a forward-thinking candidate.
We think you need these skills to ace General Manager - New Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly in leading teams and delivering exceptional customer service. Use specific examples that demonstrate your ability to meet KPIs and manage budgets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique management style. Mention how your previous experiences align with the values of the restaurant group and how you can contribute to creating a vibrant atmosphere.
Highlight Leadership Skills: In your application, emphasise your leadership skills and experience in training and recruiting staff. Provide examples of how you've successfully managed teams and improved performance in past roles.
Showcase Community Engagement: Since the role involves being a part of the local community, mention any previous initiatives or events you've led that engaged customers and enhanced community relations. This will show your commitment to making the Lounge a great place for locals.
How to prepare for a job interview at Lounge Careers
✨Show Your Leadership Skills
As a General Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, focusing on your approach to motivating and developing staff.
✨Know the Brand Inside Out
Familiarise yourself with the restaurant group's values, mission, and unique selling points. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to their success and maintain their high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to managing KPIs, customer satisfaction, and team dynamics.
✨Emphasise Community Engagement
Since the role involves creating a great place for the local community, be prepared to discuss how you've previously engaged with customers and the community. Share ideas on how you would enhance the Lounge's presence and reputation within the local area.
