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- Tasks: Lead and motivate a team to deliver exceptional service and drive brand strategy.
- Company: Join Malmaison, a vibrant hospitality brand known for its unique style and commitment to excellence.
- Benefits: Enjoy competitive pay, generous discounts, wellness initiatives, and career development opportunities.
- Why this job: Be part of a dynamic team that values your growth and promotes a fun, inclusive culture.
- Qualifications: Previous team management experience preferred; knowledge of food and drink is a plus.
- Other info: Work in a sustainable environment with a focus on community and employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
Rate of Pay / Hours: Competitive Salary plus Generous Company Benefits, Training & Development / 45 Hours per Week
Type of Contract: Permanent
Location: Oxford
Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.
In this role you’re a real organizer, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and helping set Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.
As Deputy General Manager you will know the local market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to. You will need a good understanding of Health & Safety and be able to communicate effectively. They say the devil is in the detail and here at Malmaison it definitely is.
Ideally you will have had previous experience in managing a team and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earnt.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI’s.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Deputy General Manager, Malmaison employer: Malmaison Careers
Contact Detail:
Malmaison Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager, Malmaison
✨Tip Number 1
Familiarise yourself with Malmaison's brand values and service standards. Understanding their unique approach to hospitality will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the hospitality industry, especially in Oxford. Attend local events or join relevant online groups to connect with current or former employees of Malmaison. This can provide you with insider knowledge and potentially a referral.
✨Tip Number 3
Demonstrate your understanding of the local market by researching competitors and trends in the area. Being able to discuss how you would position Malmaison as a preferred destination will show your strategic thinking and market awareness.
✨Tip Number 4
Prepare to showcase your team management skills through examples from your past experiences. Highlight how you've successfully motivated teams and improved service delivery, as this is crucial for the Deputy General Manager role.
We think you need these skills to ace Deputy General Manager, Malmaison
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, team leadership, and customer service. Use specific examples that demonstrate your ability to drive brand strategy and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of Malmaison's brand values. Mention how your leadership style aligns with their focus on team development and delivering exceptional service.
Showcase Relevant Skills: Emphasise your knowledge of health and safety regulations, as well as your ability to communicate effectively with both staff and customers. Highlight any previous experience managing budgets or maximising revenue in a similar environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Deputy General Manager role.
How to prepare for a job interview at Malmaison Careers
✨Show Your Leadership Skills
As a Deputy General Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led and motivated teams in the past, highlighting your approach to developing talent and fostering a positive work environment.
✨Understand the Brand and Market
Familiarise yourself with Malmaison's brand values and the local market dynamics. During the interview, discuss how you can leverage this knowledge to maximise revenue and set the hotel apart from competitors, showcasing your strategic thinking.
✨Emphasise Attention to Detail
The job description mentions that 'the devil is in the detail'. Prepare to discuss specific instances where your attention to detail has positively impacted operations or guest experiences. This will demonstrate your alignment with the company's standards.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you handle communication within a team and with guests, as well as your understanding of Health & Safety regulations.
