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- Tasks: Install and remove stairlifts in customers' homes while ensuring safety and quality standards.
- Company: Stannah is a family-owned company improving access for greater convenience since 1867.
- Benefits: Enjoy a competitive salary, profit share bonuses, 25 days holiday, and a company vehicle.
- Why this job: Join a diverse team dedicated to making life easier for people with innovative products.
- Qualifications: Previous stairlift installation experience and a full driving licence are essential.
- Other info: We value inclusivity and support employee well-being through various initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Stannah has an exciting opportunity for a Stairlift Installation Engineer to join the Installation Team. You will be covering a route across Andover or Avonmouth.
This job will involve installing and removing stairlift products in customers’ homes. You will ensure compliance with manufacturer specifications, customer requirements, and Stannah's high standards for safety, care, and quality.
This is a great opportunity for an experienced installation professional committed to delivering outstanding customer service and maintaining excellent standards in safety and quality.
To be successful as a Stairlift Installation Engineer, it is essential that you have previous experience in stairlift installation. An NVQ2 in stairlift installation and relevant manufacturers' product training would be desirable. A valid full driving licence will be essential and we will also require a DBS check for this role.
Responsibilities:- Install and remove stairlifts in customers’ homes
- Ensure schedules, loading, and unloading requirements are met, and collect equipment from the depot for site use.
- Maintain excellent customer care
- Follow all vehicle-related responsibilities
- Accurately complete administration tasks, including electronic forms, timesheets, and emails, meeting required deadlines.
- Adhere to health, safety, and environmental performance standards and report incidents appropriately.
- Support team development by coaching and mentoring new starters and Installation Mates.
- Full driving license and DBS certification.
- NVQ2 in stairlift installation (or working towards).
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.
Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
Benefits Include:- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter, based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs.
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Company Vehicle
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Stairlift Installation Engineer employer: Stannah
Contact Detail:
Stannah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stairlift Installation Engineer
✨Tip Number 1
Make sure to highlight your previous experience in stairlift installation during any conversations or interviews. This role requires specific skills, so demonstrating your hands-on experience will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Stannah's products and services before applying. Understanding their range of stairlifts and the company's commitment to safety and quality will show your genuine interest and help you answer questions more effectively.
✨Tip Number 3
Network with current or former employees of Stannah if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss how you handle customer service situations. Since this role involves working directly in customers' homes, showcasing your ability to maintain excellent customer care will be crucial in making a positive impression.
We think you need these skills to ace Stairlift Installation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in stairlift installation. Include specific examples of past projects, any NVQ qualifications, and mention your commitment to safety and quality standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work independently. Mention your driving licence and willingness to undergo a DBS check, as these are essential for the role.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, attention to detail, and effective communication. These are crucial for ensuring customer satisfaction and adhering to safety standards.
Show Enthusiasm for the Company: Research Stannah and express your enthusiasm for their mission and values in your application. Mention how you align with their commitment to improving access and independence for customers.
How to prepare for a job interview at Stannah
✨Showcase Your Experience
Make sure to highlight your previous experience in stairlift installation during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your expertise and commitment to quality.
✨Understand Safety Standards
Familiarise yourself with health, safety, and environmental performance standards relevant to stairlift installation. Be ready to discuss how you ensure compliance with these standards in your work, as safety is a top priority for Stannah.
✨Emphasise Customer Service Skills
Since this role involves working directly in customers' homes, it's crucial to convey your dedication to outstanding customer service. Share examples of how you've gone above and beyond to meet customer needs and maintain a positive experience.
✨Prepare for Technical Questions
Expect technical questions related to stairlift installation and maintenance. Brush up on your knowledge of different products and installation techniques, and be ready to explain how you would approach various scenarios that may arise on the job.
