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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel with a passion for empowering consumers.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and excellent training opportunities.
- Why this job: Be part of a dynamic team that values diversity, inclusion, and personal growth while making a real impact.
- Qualifications: Flexible availability, excellent communication skills, and a passion for our brands are essential.
- Other info: Quarterly bonuses, refer-a-friend scheme, and access to fitness classes make this role even more exciting.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in-store.
Key Responsibilities- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention, and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world.
Store Assistant - 8 Hours - Merrell employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 8 Hours - Merrell
✨Tip Number 1
Familiarise yourself with the Merrell brand and its products. Understanding the features and benefits of their footwear and apparel will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can create amazing experiences and build rapport with shoppers.
✨Tip Number 3
Be ready to discuss your availability and flexibility during the interview. Highlighting your willingness to work weekends and holidays shows your commitment and eagerness to be part of the team.
✨Tip Number 4
Research the company's values and DEI commitment. Being able to articulate how you align with their mission of empowerment and inclusion will set you apart as a candidate who truly understands their culture.
We think you need these skills to ace Store Assistant - 8 Hours - Merrell
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Assistant position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in retail or customer service. Emphasise any achievements related to sales targets or customer satisfaction to demonstrate your capability for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your enthusiasm for providing excellent customer service. Mention specific examples of how you've created positive experiences for customers in the past.
Showcase Your Flexibility: Since the role requires a flexible schedule, be sure to mention your availability in your application. Highlight your willingness to work weekends and holidays, as this is crucial for retail positions.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Merrell and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission of empowering consumers.
✨Prepare for Customer Service Scenarios
Since the role focuses heavily on customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you provided excellent service or resolved a customer's issue effectively.
✨Understand Store Standards
Familiarise yourself with the importance of maintaining store standards, including visual merchandising and stock management. Be prepared to discuss how you would contribute to creating an inviting shopping environment and ensuring that the store runs smoothly.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to work in a fast-paced environment and your willingness to adapt to different roles within the team. Mention any previous experiences where you collaborated with others to achieve a common goal, as teamwork is essential in retail.
