At a Glance
- Tasks: Lead a team to deliver exceptional dining experiences in a vibrant restaurant.
- Company: Join the renowned Gordon Ramsay Restaurants at Europe's tallest venue, Lucky Cat.
- Benefits: Enjoy competitive pay, flexible wage access, and generous staff discounts.
- Why this job: Be part of a dynamic team, learn from top talent, and enhance your hospitality skills.
- Qualifications: Passion for food and wine; WSET L2 qualification preferred.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
The predicted salary is between 30000 - 42000 £ per year.
We are now looking for a Head Waiter to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe's tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breathtaking, unparalleled views across the city.
What you do as a Head Waiter/Waitress:
- You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences.
- You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team.
- You’re passionate about wine and ideally hold WSET L2 qualification.
- Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence.
- You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience.
- You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved.
What’s in it for you:
- Competitive Pay Rate.
- Wage stream employer - Employees can access up to 50% of wages before payday.
- Access to our world-class training & development opportunities globally.
- Work with and learn from extraordinary culinary and front-of-house talent in a diverse, energising and professional restaurant environment.
- A fantastic 50% staff discount on food and drink in UK restaurants.
- 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family.
- 30% discount for your Friends & Family in all UK Restaurants.
- Preferential Room Rates at Gordon Ramsay Restaurants partner hotels.
- MYNDUP - up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy.
- 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels.
- Amazing family meals on duty.
If you have a love for hospitality, a passion for creating memorable guest experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.
At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Head Waiter/waitress employer: Lucky Cat - 22 Bishopsgate
Contact Detail:
Lucky Cat - 22 Bishopsgate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/waitress
✨Tip Number 1
Familiarise yourself with the menu and wine list at Lucky Cat. Knowing the dishes and their ingredients, as well as the wine pairings, will help you stand out during the interview and demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or section in previous roles. Highlighting your ability to motivate and coach junior staff will resonate well with the hiring team.
✨Tip Number 3
Network within the hospitality industry, especially with those who have experience in high-end dining. Personal connections can provide valuable insights and potentially even referrals that could enhance your application.
✨Tip Number 4
Demonstrate your enthusiasm for creating memorable guest experiences. Prepare anecdotes that illustrate how you've gone above and beyond for customers in the past, as this aligns perfectly with the values of Gordon Ramsay Restaurants.
We think you need these skills to ace Head Waiter/waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Head Waiter/Waitress position. Highlight your relevant experience in your application.
Showcase Your Passion: In your cover letter, express your passion for hospitality and creating memorable guest experiences. Mention any specific experiences that demonstrate your enthusiasm for food and wine.
Highlight Relevant Qualifications: If you have a WSET L2 qualification or similar certifications, make sure to include them in your CV. This will show your commitment to professional development and expertise in wine.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your teamwork abilities, attention to detail, and leadership experience in previous roles.
How to prepare for a job interview at Lucky Cat - 22 Bishopsgate
✨Showcase Your Product Knowledge
As a Head Waiter, having excellent knowledge of food and wine is crucial. Be prepared to discuss your favourite dishes and wines, and how they complement each other. This will demonstrate your passion and expertise.
✨Demonstrate Leadership Skills
Since you'll be supervising junior team members, highlight any previous experience in leadership roles. Share examples of how you've motivated and coached others, ensuring a positive team environment.
✨Emphasise Attention to Detail
Attention to detail is key in the hospitality industry. Prepare to discuss specific instances where your keen eye for detail has enhanced guest experiences or improved service quality.
✨Express Your Passion for Hospitality
Let your enthusiasm for creating memorable guest experiences shine through. Share personal stories that reflect your love for the industry and how you strive to exceed guest expectations.