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- Tasks: Manage client relationships and oversee laboratory study operations.
- Company: Join ICON plc, a leading healthcare intelligence and clinical research organisation.
- Benefits: Enjoy competitive pay, flexible benefits, and a supportive work environment.
- Why this job: Be part of a diverse team driving innovation in drug development.
- Qualifications: A degree in Science or Business, plus relevant experience in clinical trials or project management.
- Other info: ICON values inclusion and offers opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. At ICON, it’s our people that set us apart.
As a Project Manager Laboratory, you will ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies.
The role:
- Act as the sponsor's main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives, and the ICON Site Services Department.
- Review newly assigned protocols and Amendments.
- Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories (and ICON Clinical CRO if appropriate).
- Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study-specific Project Management Plan.
- Lead the development and maintenance of project management documents, including project timelines, project management plans, communication plans, and risk assessment plans.
- Maintain study-specific study files and ensure that all appropriate documents are maintained.
- Ensure that all necessary documents are archived at study closure.
- Provide Sponsors with study management reports.
- Attend study meetings as required, providing an overview of the current status of the study in question.
- Provide clients with support on ICON portals.
- Proactively monitor study budget and Project Management Dashboard.
- Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meetings, Face-to-Face client meetings, or Bid Defense meetings.
- Participate in department initiatives as required by management.
What you need:
- Prior relevant experience working in a clinical laboratory, clinical trials, project management, or customer management/account management role in a life sciences-related organization is preferable.
- Bachelor's degree or local equivalent in Science, Business, or a related field, or an equivalent combination of experience, education, and training as determined by management.
Why join us:
ICON enjoys a strong reputation for quality and is focused on staff development. We make it our mission to attract the most diverse and creative minds into the business, and we continually strive to provide opportunities for our people to excel, grow, and build a phenomenal career. We understand that our greatest asset is the skills and talents of our people, and they are truly what set us apart.
Other than working with a great team of ambitious people, we also offer a very competitive benefits package. This varies from country to country, so a dedicated recruiter will discuss this with you at the interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide opportunities for long-term career development.
ICON is an equal opportunity employer - M/F/D/V and is committed to providing a workplace free of discrimination or harassment.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve prioritized building a diverse culture that rewards high performance and nurtures talent. In addition to a competitive salary, ICON offers a range of benefits focused on well-being and work-life balance for you and your family, including:
- Various annual leave entitlements
- Health insurance options
- Retirement planning options
- Global Employee Assistance Programme, TELUS Health, offering 24-hour support
- Life assurance
- Flexible country-specific benefits such as childcare vouchers, bike schemes, gym memberships, travel passes, health assessments, and others.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If you need a reasonable accommodation during the application process or to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role but unsure if you meet all the requirements? We encourage you to apply regardless – you might be exactly what we’re looking for at ICON, whether for this or other roles.
Are you a current ICON employee? Please click here to apply.
Project Manager, Laboratory employer: ICON plc
Contact Detail:
ICON plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, Laboratory
✨Tip Number 1
Familiarise yourself with the specific services offered by ICON Central Laboratories. Understanding their processes and how they interact with clients will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the clinical research field, especially those who have experience with project management in laboratories. This can provide you with insights and potentially valuable connections that could help you land the job.
✨Tip Number 3
Prepare to discuss your previous experiences in managing clinical trials or laboratory projects. Be ready to share specific examples of how you've handled challenges and ensured client satisfaction in past roles.
✨Tip Number 4
Stay updated on the latest trends and regulations in clinical research and laboratory management. Showing that you are informed about industry changes can set you apart as a candidate who is proactive and engaged.
We think you need these skills to ace Project Manager, Laboratory
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, clinical trials, and laboratory settings. Use keywords from the job description to demonstrate that you meet the specific requirements of the Project Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of ICON's mission and how your background aligns with their goals. Be sure to include specific examples of your past achievements in project management.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as communication, organisation, and problem-solving. Provide examples of how you've successfully managed projects or teams in the past, particularly in a clinical or laboratory environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Project Manager at ICON.
How to prepare for a job interview at ICON plc
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Project Manager in a laboratory setting. Familiarise yourself with clinical trials, project management processes, and how ICON Central Laboratories operates. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios you might encounter in the role. Prepare examples from your past experience where you successfully managed projects, resolved conflicts, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Project Manager, effective communication is key. Be ready to discuss how you have maintained clear communication with clients and team members in previous roles. Highlight any experience you have in creating project management documents and how you ensure all stakeholders are informed.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you approach challenges and manage risks in projects. Provide examples of how you've proactively identified issues and implemented solutions in past roles. This will show your potential employer that you can handle the complexities of managing clinical studies.
