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For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and provide top-notch client care.
- Company: Join the legendary Trump Turnberry team in stunning Scotland.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Why this job: Be part of a five-star environment with ongoing training and development opportunities.
- Qualifications: HND/SVQ level 3 in Beauty Therapy and strong English communication skills required.
- Other info: Flexible working hours available: full-time, part-time, or casual.
The predicted salary is between 24000 - 36000 £ per year.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team. Positions available on a Full Time, Part Time & Casual Basis.
Position Purpose
Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Spa Therapists are also responding to guest needs and recommending suitable products as required.
Key responsibilities in this role will include but not be limited to the following:
- Performs all treatments to an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the clients specific needs.
- Updates own knowledge of products and treatment brand standards, outside of formal training by Managers.
- Carries out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.
- Ensures aftercare recommendations are made at the end of every treatment, linking with client concerns.
Candidate Requirements:
- Must be eligible to work within the UK.
- Must have strong English communication skills - both written and spoken.
- HND/SVQ level 3 in Beauty Therapy essential.
- Must be passionate about providing excellent customer service to all.
- Previous experience of a role within a similar environment is preferred but not essential.
Benefits Include:
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Commission structure on Retail sales.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Casual Spa Therapist employer: Turnberry Resort, Scotland
Contact Detail:
Turnberry Resort, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and products offered at Trump Turnberry. Understanding their brand standards and unique offerings will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Trump Turnberry, if possible. They can provide valuable insights into the company culture and expectations, which can help you align your responses during any discussions.
✨Tip Number 3
Prepare to discuss your customer service philosophy and how it relates to the spa environment. Be ready to share examples of how you've gone above and beyond for clients in previous roles, as this is crucial for a Spa Therapist position.
✨Tip Number 4
Stay updated on the latest trends in beauty therapy and wellness. Showing that you are proactive about your professional development can set you apart from other candidates and demonstrate your commitment to providing exceptional client care.
We think you need these skills to ace Casual Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Casual Spa Therapist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in beauty therapy or customer service roles. Mention specific treatments you are skilled in and how you have provided excellent client care in past positions.
Showcase Your Passion: Express your enthusiasm for the role and the spa industry in your application. Share why you are passionate about providing exceptional treatments and customer service, and how you stay updated on industry trends and products.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a five-star environment.
How to prepare for a job interview at Turnberry Resort, Scotland
✨Know Your Treatments
Familiarise yourself with the various treatments offered at the spa. Be prepared to discuss how you would tailor these treatments to meet individual client needs, showcasing your understanding of both the protocols and the importance of personalisation.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for clients, as this role heavily relies on delivering five-star client care.
✨Ask Insightful Questions
Show your interest in the role by preparing thoughtful questions about the spa's approach to treatments, product knowledge, and client care. This not only demonstrates your enthusiasm but also your commitment to continuous learning and improvement.
✨Dress Professionally
Even though the role is in a casual setting, make sure to dress smartly for the interview. A professional appearance reflects your respect for the position and the company, and it sets a positive tone for the meeting.
