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For Companies At a Glance
- Tasks: Lead CRM strategy and build relationships with top global retailers.
- Company: Join a successful AI MarTech SaaS with 15 global offices and over 1500 employees.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a cutting-edge company making an impact in the retail sector.
- Qualifications: Must have deep CRM marketing knowledge and experience in retail or eCommerce.
- Other info: Work alongside a talented team of professionals in a secure public company.
The predicted salary is between 43200 - 72000 £ per year.
This is a fantastic opportunity to build relationships with some of the world's largest retailers and direct their CRM strategy while working for a hugely successful AI MarTech SaaS.
The Company
- Founded by some of the biggest names in technology
- 15 global offices
- Over 1500 employees
- Highly successful and secure public company
The Role
- Build relationships with some of the biggest retailers in the world
- Plan and deliver CRM strategy and customer journey mapping
- Work cross-functionally within the Professional Services team alongside CS Directors, CRM Managers, Campaign Managers, ESP professionals and Project Managers.
Requirements
- Deep CRM marketing knowledge and strategy experience
- Retail / eCommerce client experience
- Expertise in CRM / ESP / CDP technologies
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Strategy Director at AI CRM MarTech SaaS
✨Tip Number 1
Network with professionals in the CRM and MarTech space. Attend industry events, webinars, or local meetups to connect with people who work at major retailers or in similar roles. Building these relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in AI and CRM technologies. Being knowledgeable about current tools and strategies will not only help you in interviews but also demonstrate your passion for the field. Consider following relevant blogs, podcasts, or thought leaders on social media.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience that showcase your ability to develop and implement successful CRM strategies. Tailor your stories to highlight your impact on customer journeys and how you've worked cross-functionally in previous roles.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their products, services, and recent developments in the AI MarTech space. This knowledge will allow you to ask insightful questions and show your genuine interest in contributing to their success.
We think you need these skills to ace CRM Strategy Director at AI CRM MarTech SaaS
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the CRM Strategy Director position. Understand the key responsibilities and requirements, especially focusing on CRM marketing knowledge and experience in retail or eCommerce.
Tailor Your CV: Customise your CV to highlight relevant experience in CRM strategy and any previous roles that involved working with large retailers. Use specific examples that demonstrate your expertise in CRM, ESP, and CDP technologies.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your skills but also reflects your passion for building relationships with retailers. Mention how your background aligns with the company's goals and your understanding of the AI MarTech landscape.
Highlight Cross-Functional Experience: In your application, emphasise any experience you have working cross-functionally with teams such as Customer Success, Campaign Management, or Project Management. This will show your ability to collaborate effectively within a diverse team.
How to prepare for a job interview at Grey Matter Recruitment
✨Showcase Your CRM Expertise
Make sure to highlight your deep knowledge of CRM marketing and strategy during the interview. Be prepared to discuss specific examples of how you've successfully implemented CRM strategies in previous roles, especially within retail or eCommerce.
✨Demonstrate Relationship-Building Skills
Since the role involves building relationships with major retailers, share experiences where you've successfully developed and maintained client relationships. Use concrete examples to illustrate your ability to connect with stakeholders and drive results.
✨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of CRM, ESP, and CDP technologies. Be ready to discuss how you've used these tools in past projects and how they can be leveraged to enhance customer journeys in the context of the company's offerings.
✨Prepare for Cross-Functional Collaboration
The role requires working closely with various teams. Think of instances where you've collaborated with different departments, such as project management or customer service, and be ready to explain how you navigated those interactions to achieve common goals.
