Nationwide Building Society | Senior Business Analyst

Senior Business Analyst

London or Swindon office

Hybrid role – x2 days in office/ x3 WFH

We are looking for a Senior Business Analyst (SBA) in the Open Banking Team within Cloud, Digital and Integration (CD&I) community, part of our Chief Operating Office.

The Open Banking programme at Nationwide is responsible for delivering the regulatory requirements around access to Nationwide banking data for third parties. Open banking is a banking practice that provides third-party financial service providers open access to consumer banking, transaction, and other financial data from banks and building societies through the use of application programming interfaces (APIs). Open banking allows the networking of accounts and data across institutions for use by consumers, financial institutions, and third-party service providers.

The role will be responsible for designing and delivering value add business solutions for Open Banking programme. We’re looking for candidates who are proactive, highly motivated, self-managing and can navigate ambiguity. Working alongside other change colleagues, the successful candidates will be involved in:

• Strategy, Shaping and Discovery
• Business Analysis
• Operating Model & Solution Design
• Business Process Design & Optimisation
• Requirements Engineering
• Business Change & Readiness

You’ll also be responsible for task and line managing people and provide advice and counsel to other members of the team.

For this job you\’ll spend at least two days per week, or if part time you\’ll spend 40% of your working time, based at either our London or Swindon office. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

What you’ll be doing

As a Business Analyst in this role, you’ll be working closely with other BA’s, building, managing, and leading in relationships, effectively engaging with the Change team. You’ll be accountable for the scoping, planning and defining approaches of initiatives, translating business content into relevant deliverables, providing analysis along the way to prompt successful completion of objectives.

You’ll be using your own initiative in this role and required to work with a pro-active mindset and an aim to identify, escalate and resolve issues/ risks. As a Senior Business Analyst, you’ll strive for continuous development in your work, identifying areas for improvement throughout the lifecycle of an initiative.

This Senior Business Analyst role requires you to collaborate with change makers and leaders across the other change teams, as well as across COO, to understand and influence interlocks and dependencies.

With relevant experience under your belt, you’ll be using your business analysis or solution knowledge to identify solutions to achieve the best outcome, influencing business resolutions with confidence and innovation to achieve the best results.

About you

The minimum requirements for this role are:

• Considerable experience of working with a business analysis or solution design role.
• Excellent insight in defining business requirements with the ability to analyse and problem-solve to determine solutions.
• Knowledge in business solution/analysis techniques, tools, and methods with a strong understanding of their purpose, fit and relevance when initiating developments.
• An understanding of and the ability to accommodate the needs of multi-disciplined teams, consisting of internal and external resources i.e. third-party suppliers.
• A strong understanding of business processes and how technology supports business change.
• A strong understanding of the role of demonstrable compliance and governance within a rapid delivery environment.
• The ability to confidently communicate with the ability to influence stakeholders, task manage an analysis team and communicate progress at various levels.
• Experience of leading a team across small or large scale initiatives.
• Commitment to personal development and take responsibility for your own continuous improvement.
• Experience of delivering change through a variety of approaches including agile and waterfall.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight – This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better – This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done – This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata