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- Tasks: Lead key client accounts and develop strategic growth plans in affiliate marketing.
- Company: Webgains is a global leader in affiliate marketing, driving innovative solutions for clients.
- Benefits: Enjoy remote work flexibility, health insurance, personal development training, and 25 days holiday.
- Why this job: Join a dynamic team, make an impact, and grow your career in a thriving industry.
- Qualifications: Experience in account management and affiliate marketing, with strong communication and analytical skills.
- Other info: Opportunity to mentor junior team members and represent the company at industry events.
The predicted salary is between 35000 - 45000 £ per year.
EngageMore is working with Webgains, a global affiliate marketing network, assisting them in the recruitment of a Senior Account Manager.
Location: 3 days London Office (Mon, Thu, +1 other day), 2 days working from home
Salary Range: £35,000 - £45,000 (plus Company Bonus paid in two instalments, every 6 months)
Working hours: 40 per week
Working days: Monday – Friday
ABOUT YOU
A Senior Account Manager (SAM) plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs.
ABOUT THE ROLE
SAMs are also often responsible for 2-3 more junior members of the team including portfolio coordination and supervision, undertaking performance reviews and guiding personal development. Additionally, a SAM must be confident representing Webgains at wider industry events, keeping abreast of the competitive landscape and following industry trends, including emerging publisher opportunities, new 3rd party solutions and affinity partnerships.
KEY ROLE RESPONSIBILITIES
- Demonstrate strong decision making in line with company goals, social, and environmental best practice
- Deliver excellent service and relationship management to clients and publishers across assigned accounts
- Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services
- Negotiating bespoke exposure packages on behalf of own portfolio and Webgains team
- Conducting off-platform recruitment in line with program specifications
- Develop vertical-based launch strategies for new programs to the Webgains portfolio and guides / mentors more junior team members on SLA fulfilment
- Responsible for developing and hosting vertical specific workshops aimed at educating Account Management team
- Contract re-negotiation within own portfolio and on behalf of more junior members of the team
- Line management of more junior colleagues, assuming overall responsibility for performance and providing guidance, including PSRs
- Point of escalation for more junior members of the team, able to diffuse negative situations and maintain relationships
- Participates in developing AM team direction, vision and strategy in line with Webgains objectives
- Budget management to ensure optimal ROI – pace performance as per clients’ needs and advise on where to best invest budget to maximize results
- Advocate and sell affiliate concepts, publisher types and opportunities to clients while highlighting the scale of opportunity and highlighting relevant reasons to obtain signoff
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
ESSENTIAL REQUIREMENTS
- Demonstrate some/sound/considerable understanding and experience of affiliate marketing & recruitment
- Advanced capability with Microsoft office products
- Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice
- Ability to manage time effectively
- Excellent communication skills, oral and written
- Strong attention to detail
- Exceptional troubleshooting and problem-solving experience, sufficient for resolving complex client relationships or publisher channel related issues
- Strong experience at Account Management level
- Extensive experience of QBR ownership and presentation
- Ability to plan on an annual basis, using long range forecasts and KPIs to ensure performance over an extended period
- Demonstrable proactivity in reviewing campaign performance, adjusting exposure/placements and liaising with publishers to address issues with performance
- Comfortable at analysing data sets from a wide variety of sources, drawing both user and market actionable insights
- Previous experience of line management would be advantageous.
REWARD & RECOGNITION
We offer competitive salaries and a comprehensive benefits package, inclusive of:
- Salary: £35,000 - £45,000
- Health and wellbeing services; Private medical and dental insurance – Helping you to Prioritise your health with comprehensive coverage and support.
- Unlimited Wellbeing counselling and coaching through our 3rd party Spectrum.Life - Empowering you with limitless resources for mental health and personal growth.
- Free language lessons with ‘Super Duolingo access - Unlocking the world with complimentary language lessons and top-tier learning tools.
- Salary sacrifice scheme; cycle to work, technology, workplace nursery support - Making your life easier with flexible and beneficial financial arrangements and support.
- Future planning services; will writing, mortgage advice – Helping you build a secure future with expert guidance and planning assistance.
- Personal development training provided by company subject matter experts and external providers – Believing in nurturing your potential with tailored learning from industry leaders.
- Personal insurances; gadget, pet - Safeguarding what matters most, from your gadgets to your furry companions.
- Established Pension plan - Securing your tomorrow with a reliable retirement plan.
- Weekly ‘Friday Thank You’ program; an opportunity to thank your colleagues who have gone above and beyond - Fostering a culture of appreciation and recognition every week.
- And on top of all this 25 days holiday after 1 year of service - Enjoying well-deserved time off to recharge and explore new horizons.
Contact Detail:
EngageMore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager at Webgains (Affiliate Marketing)
✨Tip Number 1
Familiarise yourself with the latest trends in affiliate marketing. Understanding current industry developments will not only help you during interviews but also demonstrate your passion and commitment to the field.
✨Tip Number 2
Network with professionals in the affiliate marketing space. Attend industry events or webinars where you can meet potential colleagues and learn more about Webgains' culture and values.
✨Tip Number 3
Prepare to discuss your experience with account management and how you've successfully handled client relationships in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to drive results.
✨Tip Number 4
Showcase your leadership abilities by discussing any experience you have in mentoring or managing junior team members. Highlight how you’ve contributed to their development and the overall success of your team.
We think you need these skills to ace Senior Account Manager at Webgains (Affiliate Marketing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and affiliate marketing. Use specific examples that demonstrate your understanding of the affiliate channel and your ability to manage client relationships effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience with strategic growth plans and team management.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any successful campaigns you've managed or improvements in client satisfaction that resulted from your efforts.
Prepare for Industry Knowledge: Demonstrate your knowledge of current trends in affiliate marketing in your application. This could include mentioning emerging publisher opportunities or new third-party solutions that you are familiar with, showing that you are proactive and well-informed.
How to prepare for a job interview at EngageMore
✨Show Your Affiliate Marketing Knowledge
Make sure to brush up on your understanding of affiliate marketing and recruitment. Be prepared to discuss industry trends, emerging publisher opportunities, and how you can leverage this knowledge to benefit Webgains' clients.
✨Demonstrate Leadership Skills
As a Senior Account Manager, you'll be guiding junior team members. Share examples from your past experiences where you've successfully managed a team or mentored others, highlighting your ability to lead and develop talent.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of specific situations where you've had to troubleshoot complex client relationships or manage performance issues, and be ready to explain your approach.
✨Highlight Your Communication Skills
Strong communication is key in this role. Prepare to showcase your oral and written communication skills by discussing how you've effectively managed client relationships and presented strategies in the past.
