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- Tasks: Join us as a Host, ensuring top-notch food and drink service in a vibrant dining space.
- Company: The Midland Hotel is a stylish urban oasis with a rich hospitality heritage.
- Benefits: Enjoy special hotel rates, recognition rewards, meals on duty, and fun employee celebrations.
- Why this job: Be part of a dynamic team, delivering exceptional guest experiences in a contemporary setting.
- Qualifications: Experience in food & beverage is a plus, but passion for hospitality is key!
- Other info: Opportunities for training and career progression in a rapidly growing hotel group.
The predicted salary is between 24000 - 36000 £ per year.
The Midland – a sanctuary from the urban environment, a space to relax, recharge and calm the senses – an oasis in the heart of the city. We have a great opportunity for a Host to join The Midland Hotel - Manchester, working in the new Mount Street Dining Room & Bar – serving food and drink from early morning to late evening, bringing together a bit of Northern hospitality with contemporary design. This will be the place for everyday special occasions.
Some Of The Perks You Could Enjoy Include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops.
- Meals on duty.
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us.
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
- Ongoing job-related training programmes with clear paths for progression.
Your Responsibilities Will Be:
- Support the smooth running of the food & beverage department, ensuring all aspects of guest food & beverage service are delivered to the highest standards.
- Work as part of a team to maximize guest satisfaction and comfort, providing positive and timely responses to guest inquiries.
- Take responsibility for assigned duties and tasks, ensuring timely and professional completion.
- Contribute to departmental plans and objectives, achieving hotel initiatives & targets.
- Collaborate with your supervisor to control costs and inventory, and maintain productivity and performance levels.
- Build and maintain effective working relationships while promoting the company culture and values.
- Ensure adherence to all legislation, planning, delivering, and documenting due diligence activities for audits, and performing follow-up as needed.
Experience We Expect:
- Experience in food & beverage service is beneficial but not essential.
- Hands-on approach with a proactive work style.
- Commitment to delivering exceptional guest service with a passion for hospitality.
- Ability to find creative solutions and take ownership of duties and tasks.
- Personal integrity and a commitment to excellence.
- Experience working with IT systems on various platforms.
- Strong communication skills.
Our Story:
Built on decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels across the UK & Ireland, and as one of the fastest-growing hotel groups, we have plans for significant expansion in the coming years. There’s never been a more exciting time to join us!
F&B Host employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Host
✨Tip Number 1
Familiarise yourself with The Midland's unique offerings and atmosphere. Understanding the hotel's commitment to Northern hospitality and contemporary design will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for guest service by preparing examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to delivering exceptional experiences, which is key for a Host position.
✨Tip Number 3
Network with current or former employees of The Midland if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Be prepared to discuss how you would handle specific guest scenarios. Think about creative solutions you've implemented in the past, as this will highlight your proactive work style and problem-solving skills.
We think you need these skills to ace F&B Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the F&B Host position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for hospitality and guest service. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Highlight Relevant Experience: Even if you don't have direct experience in food & beverage service, emphasise any transferable skills or related experiences. Mention teamwork, communication skills, and any customer service roles you've held.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your commitment to providing exceptional guest service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to communicate effectively and support your colleagues to ensure smooth operations.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios, such as dealing with a difficult guest or managing a busy service period. Think of examples from your past experiences where you found creative solutions and took ownership of your responsibilities.
✨Familiarise Yourself with the Company Culture
Research The Midland Hotel and its values before the interview. Understanding their commitment to Northern hospitality and community events will help you align your answers with their culture, showing that you're a great fit for the team.
