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- Tasks: Maximise online sales and enhance user experience across digital platforms.
- Company: Join Verdant Leisure, operating stunning holiday parks across the UK.
- Benefits: Enjoy flexible working, enhanced leave, discounts, and training opportunities.
- Why this job: Be part of a dynamic team making holiday dreams come true!
- Qualifications: Experience in e-commerce, website management, and strong analytical skills required.
- Other info: Hybrid working available; join a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Step into the heart of the Great British Staycation and play a key role in making our customers’ holiday dreams come true by joining us as our new E-Commerce Manager. If you have a flair for digital performance, a passion for enhancing customer journeys, and the drive to deliver results online, this exciting opportunity could be your perfect next step!
Our marketing team are instrumental in showcasing our parks and facilities, boosting sales and elevating our brand presence. With holiday parks in some of the most picturesque parts of Britain and teams dedicated to providing the best holiday experiences for our customers, the marketing team have abundant opportunities to showcase and promote Verdant Leisure. Join us and be a driving force behind unforgettable holiday moments!
About the role:
As our E-Commerce Manager, you’ll play a key role in maximising online sales and enhancing user experience across our digital platforms. You will be responsible for the smooth running of our website, optimising conversion rates, and supporting our Customer Relationship Management (CRM) strategy to drive retention and loyalty. Working collaboratively with internal teams and external partners, your strategic insight and analytical mindset will help us stay ahead in a fast-paced digital landscape.
Typical duties and responsibilities include:
- Manage and maintain our website to ensure it is user-friendly, visually appealing, and up to date.
- Lead Conversion Rate Optimization (CRO) strategies through A/B testing, user journey analysis, and performance reporting.
- Support the development and execution of CRM initiatives to increase customer retention and engagement.
- Analyse key data and performance metrics to identify trends, opportunities, and areas for improvement.
- Collaborate closely with marketing, sales, IT, and third-party suppliers to deliver seamless e-commerce solutions.
- Oversee website content management to ensure alignment with brand messaging and marketing campaigns.
- Manage the e-commerce budget, focusing on delivering high ROI and cost-effective strategies.
- Champion online customer experience, acting on feedback and continuously improving digital touchpoints.
About the person:
We’re looking for a proactive and analytical digital professional who thrives in a fast-paced environment. You’ll be passionate about optimising the online customer journey, digging into data, and delivering seamless digital experiences. A keen eye for detail, strong collaboration skills, and a results-focused mindset are essential, along with a genuine enthusiasm for making a positive impact on our customers’ holiday experience.
Skills and experience required:
- Proven experience in an e-commerce or digital marketing role.
- Strong knowledge of website management platforms (e.g., WordPress, Magento, Shopify) and SEO best practices.
- Experience with CRO tools and techniques, including A/B testing and analytics platforms.
- Familiarity with CRM systems and customer data management.
- Excellent analytical skills with a data-driven approach to decision-making.
- Strong project management and collaboration skills.
- Creative thinker with attention to detail and a customer-first mindset.
Why join us:
You’ll be part of a forward-thinking team in a company that values innovation, flexibility, and continuous improvement. As a key player in our digital strategy, you’ll have the autonomy to make a real impact and grow your career in a supportive and ambitious environment. If you’re ready to take your marketing career to the next level and make a real impact, we’d love to hear from you!
Benefits:
- Enhanced annual leave entitlement.
- Save money with our online discount platform.
- Discounts on park breaks for you, your friends and your family.
- Discounts on park facilities, including restaurant and leisure.
- An annual 'Verdant Experience' – a park break, but with no charge!
- Access to a 24/7 confidential counselling and advice line.
- Opportunities for recognition and reward.
- Training & development opportunities.
About the Company:
Verdant Leisure own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.
Verdant Leisure is an equal opportunities employer and a member of the Disability Confident scheme. Please contact us if you require any information in an alternative format.
Want to know more? Give our HR team a call on 01524 239665 or head on over to our careers page to see what being a member of Team Verdant is all about: www.verdantleisure.co.uk/join-team-verdant
Ecommerce Manager employer: Verdant Leisure Limited
Contact Detail:
Verdant Leisure Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and digital marketing. Understanding current strategies, especially around Conversion Rate Optimisation (CRO) and customer journey enhancements, will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the e-commerce field, particularly those who have experience with platforms like WordPress, Magento, or Shopify. Engaging with industry peers can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed website content and improved user experiences in previous roles. Being able to share concrete results will demonstrate your capability and fit for the role.
✨Tip Number 4
Showcase your analytical skills by being ready to talk about how you've used data to drive decisions in past projects. Highlighting your ability to interpret metrics and implement changes based on findings will resonate well with the hiring team.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and digital marketing. Focus on your achievements in optimising online sales and enhancing customer journeys, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital performance and customer experience. Mention specific examples of how you've successfully implemented CRO strategies or improved user engagement in previous roles.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to drive decisions. Highlight any experience with A/B testing, performance reporting, or CRM initiatives that demonstrate your data-driven approach.
Research Verdant Leisure: Familiarise yourself with Verdant Leisure's brand and values. Understanding their holiday parks and customer base will help you tailor your application and show how you can contribute to their mission of enhancing customer experiences.
How to prepare for a job interview at Verdant Leisure Limited
✨Showcase Your Digital Expertise
Make sure to highlight your experience with e-commerce platforms and digital marketing strategies. Be prepared to discuss specific tools you've used, such as WordPress or Shopify, and how they contributed to successful projects.
✨Demonstrate Analytical Skills
Since the role requires a strong analytical mindset, come ready to discuss how you've used data to drive decisions in previous roles. Share examples of how you’ve optimised conversion rates or improved customer journeys through data analysis.
✨Prepare for Collaboration Questions
The position involves working closely with various teams. Think of examples where you've successfully collaborated with marketing, sales, or IT teams to achieve a common goal. This will show your ability to work well in a team environment.
✨Express Your Passion for Customer Experience
As the role focuses on enhancing customer journeys, be ready to share your thoughts on what makes a great online customer experience. Discuss any initiatives you've led that improved customer satisfaction or retention.
