Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find the perfect pro-audio gear and provide top-notch advice.
- Company: Join Andertons Music Co, a leading name in the music equipment industry.
- Benefits: Enjoy a full-time role with a supportive team and flexible working hours.
- Why this job: Be part of a passionate team that values customer service and music culture.
- Qualifications: Experience in retail or music equipment sales is preferred; strong communication skills are essential.
- Other info: Work in a vibrant environment with opportunities for growth and learning.
The predicted salary is between 28800 - 48000 £ per year.
Due to the continuing success of Andertons Music Co, we are currently looking to add an additional high-calibre Pro-Audio Sales Consultant to work at our Guildford Sales Office as a member of our Sales and Service team, who are fully focussed on delivering pre and post-sale advice to our online/remote customers. We are looking for someone who understands our customers and can help them find the perfect solution to their needs.
You must possess excellent product and brand knowledge of equipment across the range of Pro-Audio Dept encompassing recording equipment, PA, keyboards, synths and digital pianos. You will need a desire to consistently deliver a high standard of customer service. To be fully effective in this role, you will also need to demonstrate excellent time management and organisational skills.
Key Tasks- Knowledge of the Pro-Audio main brands.
- Knowledge of the construction and features of products.
- Able to explain the differences between the brands and products and help our customers by giving great independent advice relevant to the customer’s requirements.
- Able to identify the features and benefits that are relevant to the customer over the phone and via email.
- The ability to absorb new information readily and easily and be able to pass this information on to others.
- Customer service experience, ideally in a retail environment or similar or within the music equipment sector.
- The communication skills to converse, build relationships and interact with individuals, customers, and staff at all levels.
- The ability to react to challenges while remaining calm.
- The confidence and organisational skills to control all aspects of a busy sales environment.
- Previous experience in retail sales or similar environments preferred.
- Attention to detail and the ability to work quickly and accurately.
- Computer literate (especially MS Outlook and Excel).
Contract Type: Full Time
Working Hours: 9am - 6pm Monday to Saturday, 10.45am - 5pm, Sunday. 5 day working week with day off in week and one weekend day off.
Job Location: Andertons Store, Guildford
Contact Detail:
Andertons Music Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-time Mailorder Pro-Audio Sales Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and products in the pro-audio industry. This will not only help you understand customer needs better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will help you articulate your thoughts clearly and confidently, which is crucial for a sales consultant role.
✨Tip Number 3
Network with professionals in the music equipment sector. Attend local music events or workshops to meet potential colleagues and learn more about the industry, which can give you an edge in your application.
✨Tip Number 4
Demonstrate your passion for music and pro-audio equipment in your conversations. Share personal experiences or projects that showcase your knowledge and enthusiasm, as this can resonate well with the hiring team.
We think you need these skills to ace Full-time Mailorder Pro-Audio Sales Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Pro-Audio Sales Consultant position. Tailor your application to highlight your relevant experience and knowledge in the Pro-Audio sector.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service or retail experience, especially within the music equipment sector. Provide specific examples of how you've successfully assisted customers in finding the right products.
Showcase Product Knowledge: Demonstrate your understanding of Pro-Audio equipment in your application. Mention specific brands and products you are familiar with, and explain how this knowledge can benefit the company and its customers.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for music and customer service. Address how your skills align with the company's values and how you can contribute to their success in delivering excellent service.
How to prepare for a job interview at Andertons Music Co
✨Know Your Products Inside Out
Make sure you have a solid understanding of the Pro-Audio equipment, including recording gear, PA systems, keyboards, and synths. Be prepared to discuss the features and benefits of various brands and how they meet customer needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled challenging situations and ensured customer satisfaction, as this role heavily relies on building relationships with customers.
✨Demonstrate Time Management Abilities
Be ready to discuss how you prioritise tasks and manage your time effectively in a busy sales environment. Share specific strategies you use to stay organised and ensure that all customer inquiries are addressed promptly.
✨Practice Your Communication Skills
Since this role involves interacting with customers over the phone and via email, practice clear and concise communication. Consider role-playing common customer scenarios to demonstrate your ability to provide independent advice and build rapport.
