H2S PSV Company Bus Driver - E10
H2S PSV Company Bus Driver - E10

H2S PSV Company Bus Driver - E10

London Full-Time No home office possible
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At a Glance

  • Tasks: Drive a passenger-carrying vehicle and ensure a safe, comfortable journey for clients.
  • Company: HATS Group is the UK's leading private healthcare transport provider with an 'Outstanding' CQC rating.
  • Benefits: Enjoy competitive pay, flexible hours, and the chance to make a real difference in healthcare.
  • Why this job: Join a passionate team dedicated to helping others and be part of a fast-growing company.
  • Qualifications: Must hold a valid UK driving licence, CPC licence, and have good communication skills.
  • Other info: Work outdoors, engage with diverse clients, and contribute to a vital service in your community.

Location: 8 Rigg Approach

The HATS Group is the UK's foremost private healthcare provider, excelling in patient-centric transport services with an 'Outstanding' rating for Responsiveness from the Care Quality Commission (CQC). HATS Group are a provider of Private Ambulances, and this is an activity regulated by the CQC. HATS Group are also regulated by Local Authorities for services delivered under SEND. HATS Group is recognized for professionalism, excellence, and a fleet of over 800 vehicles, supporting various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.

We have an opportunity for a PSV Company Bus Driver to join our team.

Job purpose: A PSV Company bus driver is responsible for driving a passenger-carrying vehicle (PCV) and providing good customer service and a safe and comfortable journey throughout the network of HATS buses.

Main Duties and Responsibilities:

  • Ensure safety and wellbeing of clients throughout the journey and handover.
  • Wear high visibility PPE in vehicle movement areas.
  • Observe speed limits within bus depots and school premises.
  • Check the condition of the vehicle prior to commencing service by:
  • Carrying out the safety walk round check.
  • Reporting any defect in the vehicle or equipment as soon as possible.
  • Completing the Vehicle Defect Card or entering the defect on the electronic ticket machine (depending on location).
  • Ensuring that the vehicle is clean and tidy before starting service.
  • Comply with laws and company regulations regarding mobile phones, smoking in company vehicles, and prohibited equipment while on duty.
  • Be responsible for health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues.
  • Attend safety briefings and training as required.
  • Report all safety accidents/incidents using the company’s reporting procedure.
  • Understand emergency and evacuation plans.
  • Keep your bus cab area in a safe and tidy condition.
  • Provide a high standard of customer service.
  • Inform customers of road closures and diversions.
  • Assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled.
  • Drive the Company’s vehicles in a safe, legal, and professional way.
  • Drive to the set timetable, not running early or late, when it is safe to do so.
  • Stay updated with road closures, diversions or special events affecting the service.
  • Ensure a valid driving licence and CPC licence is held at all times and available for inspection.
  • Report for work at the correct time and location with the correct equipment.
  • Observe the company dress code when on duty.
  • Not report for work when overtired or under the influence of alcohol or drugs.
  • Follow relevant notification procedures in the event of absence from work.
  • Participate in a yearly appraisal.
  • Provide feedback on how services can be improved to your line manager.
  • Adhere to all HATS policies and procedures.
  • Undertake any reasonable request made by the Company.
  • Work flexible hours with general core working hours being between 07.00 - 09.00 and 14.30 – 16.30.
  • Follow instructed daily and weekly work schedules and report to the Controller where incidents or problems occur.
  • Skills Needed:

    • Valid current UK (or acceptable other) drivers’ licence.
    • No greater than 6 penalty points.
    • Good understanding of written and spoken English Language.
    • Proven eligibility to work in the UK.
    • Able to provide suitable references.
    • Able to prove their identity.
    • PCV/PSV driving licence.
    • Professional driving experience.
    • Has received 7 hours of DCPC training each year.
    • Basic secondary school education or equivalent.
    • Prepared to undertake training such as NVQ as required.
    • Ability to drive a vehicle to a competent and safe standard.
    • Good written and verbal communication skills using English Language to ESOL entry level 2.

    Closing Date: Saturday 14th June, 2025

    Contract Type: Full-time

    Salary: £14.00 Hourly

    H2S PSV Company Bus Driver - E10 employer: HATS Group

    HATS Group is an exceptional employer, offering a supportive and dynamic work environment for PSV Company Bus Drivers in London. With a commitment to employee growth, competitive pay including the London Living Wage, and a strong focus on healthcare excellence, HATS provides opportunities to make a meaningful impact while working with a dedicated team. Join us to be part of a rapidly growing organisation that values professionalism and service excellence.
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    Contact Detail:

    HATS Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land H2S PSV Company Bus Driver - E10

    ✨Tip Number 1

    Familiarise yourself with the specific requirements for a PSV Company Bus Driver role, especially the importance of safety and customer service. Understanding these aspects will help you demonstrate your commitment during any interviews or discussions.

    ✨Tip Number 2

    Network with current or former employees of HATS Group to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.

    ✨Tip Number 3

    Stay updated on local traffic regulations and any recent changes in public transport policies. Showing that you are knowledgeable about the environment you'll be working in can set you apart from other candidates.

    ✨Tip Number 4

    Prepare to discuss your experience with vulnerable passengers, as this is a key aspect of the role. Think of examples where you've provided excellent customer service or handled challenging situations effectively.

    We think you need these skills to ace H2S PSV Company Bus Driver - E10

    Valid UK driving licence with D1 category
    PCV/PSV driving licence
    Good understanding of written and spoken English
    Customer service skills
    Safety awareness and compliance
    Ability to perform vehicle safety checks
    Knowledge of road safety regulations
    Time management skills
    Ability to assist vulnerable passengers
    Communication skills for providing journey information
    Adaptability to changing road conditions
    Professionalism in behaviour and appearance
    Teamwork and collaboration skills
    Flexibility to work varied hours

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a PSV Company Bus Driver. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.

    Tailor Your CV: Customise your CV to highlight relevant experience, especially in driving and customer service. Emphasise any previous roles that involved working with vulnerable individuals or in healthcare settings.

    Craft a Strong Cover Letter: Write a cover letter that showcases your passion for healthcare and your commitment to providing excellent customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail.

    How to prepare for a job interview at HATS Group

    ✨Know Your Responsibilities

    Familiarise yourself with the key duties of a PSV Company Bus Driver. Be prepared to discuss how you would ensure the safety and wellbeing of clients, maintain vehicle cleanliness, and provide excellent customer service during your interview.

    ✨Demonstrate Safety Awareness

    Highlight your understanding of safety protocols, such as wearing high visibility PPE and adhering to speed limits. Be ready to share examples of how you've prioritised safety in previous driving roles.

    ✨Showcase Your Communication Skills

    As a bus driver, you'll need to interact with passengers regularly. Prepare to demonstrate your communication skills by discussing how you would inform customers about road closures or diversions and assist those with additional needs.

    ✨Be Ready for Scenario Questions

    Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle emergencies, report incidents, or manage difficult situations while on duty, and be ready to articulate your thought process.

    H2S PSV Company Bus Driver - E10
    HATS Group
    Location: London
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