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For Companies At a Glance
- Tasks: Manage customer payments, resolve queries, and maintain accurate financial records.
- Company: Join a dynamic team focused on financial accuracy and strong customer relationships.
- Benefits: Enjoy hybrid working with 2 days in the office and flexible hours.
- Why this job: Be part of a crucial role that supports cash flow and enhances business operations.
- Qualifications: 2+ years in Credit Control, strong communication skills, and proficiency in Excel required.
- Other info: Experience with international clients and ERP systems is a plus.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a proactive and detail-oriented Credit Controller to manage our receivables process, ensure timely payments, and maintain strong customer relationships. This role plays a key part in ensuring healthy cash flow and supporting financial accuracy across the business. This position offers hybrid working, requiring 2 days per week in the office.
Key Responsibilities:
- Monitor and manage the collection of outstanding customer balances.
- Generate and review aged debtor reports regularly.
- Proactively contact customers to chase overdue payments and resolve outstanding queries.
- Maintain accurate records of communications and actions taken in the credit control system.
- Liaise with internal departments to investigate disputed invoices and resolve queries promptly.
- Allocate incoming payments against customer accounts and reconcile discrepancies.
- Provide customer statements, credit notes, and invoice copies as needed.
- Prepare weekly cash collection forecasts and highlight potential risks to the finance team.
- Assist with setting up new customer accounts and conducting credit checks.
- Recommend accounts for legal action where necessary and support enforcement processes.
- Support month-end closing activities related to accounts receivable.
Qualifications and Skills:
- Previous experience in a Credit Control or Accounts Receivable role (minimum 2 years preferred).
- Strong organisational and problem-solving skills.
- Excellent communication and negotiation skills, both verbal and written.
- High level of attention to detail and accuracy.
- Proficient in Microsoft Office, particularly Excel.
- Experience with accounting software (e.g., Sage, SAP, Dynamics, or similar).
- Ability to work under pressure and manage multiple priorities.
Desirable:
- Experience working with international clients and foreign currencies.
- Familiarity with ERP systems such as Microsoft Dynamics or Great Plains.
- Work experience within the HR, logistics, or relocation sector would be advantageous.
Credit Controller employer: Alchemy Global Talent Solutions
Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific accounting software mentioned in the job description, such as Sage or SAP. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Brush up on your communication and negotiation skills, as these are crucial for a Credit Controller role. Consider role-playing scenarios with a friend to practice how you would handle difficult conversations with customers regarding overdue payments.
✨Tip Number 3
Research common challenges faced in credit control, especially when dealing with international clients and foreign currencies. Being able to discuss these challenges and how you would address them can demonstrate your proactive approach to potential employers.
✨Tip Number 4
Network with professionals in the finance sector, particularly those who work in credit control. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Credit Control or Accounts Receivable. Emphasise your organisational skills, attention to detail, and any specific software you’ve used, such as Sage or SAP.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication and negotiation skills. Mention your proactive approach to managing receivables and how you’ve successfully resolved customer queries in the past.
Highlight Relevant Experience: In your application, focus on your previous roles related to credit control. Provide examples of how you managed outstanding balances, generated reports, and liaised with internal departments to resolve issues.
Showcase Problem-Solving Skills: Demonstrate your problem-solving abilities by including specific instances where you successfully handled disputes or discrepancies. This will show your potential employer that you can handle the pressures of the role.
How to prepare for a job interview at Alchemy Global Talent Solutions
✨Showcase Your Experience
Make sure to highlight your previous experience in Credit Control or Accounts Receivable. Be prepared to discuss specific examples of how you've managed collections, resolved disputes, and maintained customer relationships.
✨Demonstrate Attention to Detail
Since this role requires a high level of accuracy, be ready to provide examples that showcase your attention to detail. You might mention how you’ve successfully reconciled discrepancies or maintained accurate records in past roles.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to chase overdue payments or resolve customer queries, and explain your approach and the outcomes.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of accounting software like Sage, SAP, or Dynamics. If you have experience with these tools, be ready to discuss how you've used them to improve efficiency in your previous roles.
