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- Tasks: Engage customers with unique fragrance experiences and host in-store events.
- Company: Join Jo Malone London, a renowned name in the retail beauty industry.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training.
- Why this job: Be part of a creative team that values personal growth and customer connection.
- Qualifications: Passion for customer service and flexible availability are key; retail experience is a plus.
- Other info: This role offers a chance to develop your skills in a vibrant retail environment.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. Whether this is your first break into retail, or you have experience which you want to build upon, we have a space for you. As one of our highly skilled Sales Advisors, you will combine your passion for fragrance and gifting, to ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them.
In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
Compensation and Benefits- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
While you may, or may not have previous retail experience, at Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur.
You will have:
- A passion and energy to provide inspirational, authentic and personalised customer service
- An approachable, friendly with a ‘can-do’ attitude.
- Confidence in speaking to customers, get to know them and understand their needs to best cater to them
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Jo Malone London - Stylist - 12 Hours employer: Jo Malone London
Contact Detail:
Jo Malone London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Stylist - 12 Hours
✨Tip Number 1
Familiarise yourself with Jo Malone London's product range and brand ethos. Understanding their fragrances and the stories behind them will help you connect with customers and showcase your passion during the interview.
✨Tip Number 2
Prepare to demonstrate your customer service skills through role-playing scenarios. Think about how you would engage with a customer looking for a gift, and be ready to share your approach to creating memorable experiences.
✨Tip Number 3
Showcase your creativity by thinking of unique in-store event ideas that could attract customers. This will highlight your ability to contribute to the team and enhance the shopping experience at Jo Malone London.
✨Tip Number 4
Be prepared to discuss your availability openly. Since flexibility is important for this role, showing that you can adapt to the store's needs will make you a more attractive candidate.
We think you need these skills to ace Jo Malone London - Stylist - 12 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Jo Malone London is looking for in a Stylist. Highlight your passion for fragrance and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise any customer service roles or experiences that showcase your ability to connect with people.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the brand. Share specific examples of how you have provided exceptional customer service or created memorable experiences for clients.
Showcase Your Creativity: Since creativity is key in this role, consider including a section in your application that highlights any creative projects or ideas you've implemented in previous roles, especially those related to beauty or retail.
How to prepare for a job interview at Jo Malone London
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for fragrances and gifting during the interview. Share any personal experiences or stories that highlight your love for the products, as this will resonate well with the hiring team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to connect with customers, understand their needs, and create memorable experiences, as this is crucial for the role.
✨Be Ready to Discuss Teamwork
Since the role involves working as part of a high-performing team, be prepared to discuss your experiences in collaborative environments. Share specific instances where you contributed to team success or helped organise events.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the company culture, training opportunities, or upcoming events. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
