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- Tasks: Manage and oversee small-sided football leagues, ensuring operational efficiency and customer satisfaction.
- Company: Powerleague runs over 350 football leagues weekly, promoting the love for the small-sided game.
- Benefits: Enjoy flexible working hours, team events, and opportunities for career growth in a vibrant environment.
- Why this job: Join a passionate team, make an impact in local communities, and fuel your love for football.
- Qualifications: No specific qualifications required; just a passion for football and strong organisational skills.
- Other info: Opportunity to innovate and develop new league concepts while working closely with marketing teams.
The predicted salary is between 36000 - 60000 £ per year.
Are you fanatical about football? Do you have a love for the small-sided game? At Powerleague we run over 350 5, 6 and 7-a-side football leagues across the country every week. As a Football League Operations Manager, your role will be to manage and oversee multiple existing small-sided football leagues within a defined area, ensuring that profit targets are achieved through operational efficiency and delivery of a first-class customer experience. You will also proactively identify and build new leagues to grow the sales and profitability of your area.
Key responsibilities of the role include:
- Delivering exceptional customer service when handling enquiries or dealing with potential complaints.
- Recruiting league teams into existing and new leagues to ensure maximum league performance, sales and profitability.
- Managing leads that come in for a league in your area and ensuring conversion rates are as high as possible.
- Scheduling leagues on our booking system ensuring the pricing, league season length and teams are set up correctly from the offset.
- Ensuring all teams are paying match fees or encouraged to sign up for recurring payments.
- Chasing any outstanding match fees owed by teams to ensure this is collected in an appropriate manner.
- Ensuring sufficient equipment is in place and available for all events to run.
- Recruiting, scheduling, booking and managing Event Managers and their officials within your leagues to ensure fixtures go ahead.
- Completing venue visits to complete audits, build relationships with teams and customers and coach event officials.
- Maintaining a good knowledge of venues within the area and keeping accurate records about the venues on our systems.
- Sourcing new venues for leagues, negotiating rates with the venue and managing contract renewals to ensure profitable leagues.
- Assisting in developing and executing new concepts and trials.
- Working with our Marketing team to identify support required within your area.
Football League Operations Manager employer: Powerleague
Contact Detail:
Powerleague Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Football League Operations Manager
✨Tip Number 1
Familiarise yourself with the local football scene. Attend small-sided games and engage with players and teams to understand their needs and preferences. This will not only help you in your role but also show your passion for the game during interviews.
✨Tip Number 2
Network with existing league managers and event officials. Building relationships within the industry can provide valuable insights and potentially lead to referrals or recommendations when applying for the position.
✨Tip Number 3
Demonstrate your customer service skills by volunteering at local football events. This hands-on experience will enhance your understanding of customer interactions and complaints, which is crucial for the role.
✨Tip Number 4
Research Powerleague's current leagues and their performance metrics. Being knowledgeable about their operations and challenges will allow you to discuss how you can contribute to their success during the interview process.
We think you need these skills to ace Football League Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing sports leagues or events. Emphasise any customer service roles you've held, as well as your ability to handle enquiries and complaints effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for football and the small-sided game. Discuss how your skills align with the responsibilities of the Football League Operations Manager role, particularly in terms of operational efficiency and customer experience.
Showcase Your Achievements: Include specific examples of how you've successfully managed teams or projects in the past. Highlight any instances where you improved sales or profitability, as this will resonate with the company's goals.
Research Powerleague: Familiarise yourself with Powerleague's operations, values, and the leagues they run. This knowledge will help you tailor your application and demonstrate your enthusiasm for the role during the selection process.
How to prepare for a job interview at Powerleague
✨Show Your Passion for Football
Make sure to express your enthusiasm for football, especially the small-sided game. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Demonstrate Customer Service Skills
Since delivering exceptional customer service is a key responsibility, prepare examples of how you've handled customer enquiries or complaints in the past. Highlight your problem-solving skills and ability to maintain a positive experience for customers.
✨Discuss Operational Efficiency
Be ready to talk about your experience in managing operations and achieving profit targets. Discuss specific strategies you've implemented in previous roles to improve efficiency and profitability, as this will show your capability to meet the demands of the position.
✨Prepare for Venue Management Questions
Given the importance of venue management in this role, brush up on your knowledge of venue sourcing and contract negotiations. Be prepared to discuss any relevant experience you have in managing venues or building relationships with venue owners.
