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- Tasks: Support and develop franchisees while managing operations and business strategies.
- Company: Join the UK's fastest-growing franchise in trauma-informed mental health and wellbeing.
- Benefits: Enjoy free gym membership, on-site parking, and professional development opportunities.
- Why this job: Make a real impact in mental wellbeing while working in a supportive, inclusive environment.
- Qualifications: Experience in franchise management, business strategy, and excellent communication skills required.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Start date - An immediate start date will be offered to the ideal candidate.
Application Closing Date - 20th June 2025
Interview Dates - 19th and 26th June 2025
Job type - Full-Time
Work Schedule - Monday to Friday 9am-5pm
Location - In Office - NN12 7LS - Towcester - West Northamptonshire
Employed Position £42,000 PA
About The Mental Wellbeing Company
The Mental Wellbeing Company is the Fastest-Growing Franchise in the UK. Our Franchise is The Next Generation In Trauma-Informed Mental Health & Wellbeing and is The Future Of Embodied Entrepreneurship. We equip our certified franchisees with the tools, training, and support necessary to deliver online and offline 1-2-1 and group training, offering a range of world-class, trauma-informed, and positive psychology workshops that have been created for schools, educational institutions, public sectors, and workplaces. We aim to reach individuals at every stage of life, fostering resilience, empathy, and mental wellbeing.
Our Mission
We are helping the world become trauma-informed by creating safe spaces to enhance Mental Health and Wellbeing with next-generation solutions.
Our Vision
- Every school becomes trauma-informed.
- Every workplace becomes trauma-informed.
- Every public sector organisation is trauma-informed.
- Every human becomes trauma-informed.
Our Values
- Compassion
- Integrity
- Empowerment
- Inclusivity
- Innovation
Full Job Description - Franchise Business Manager
The Franchise Business Manager role will be office-based and focused on supporting and developing the Franchise Business and, more importantly, our franchisees daily. You are the franchisees' primary point of contact, communicating effectively with internal and external stakeholders and collaboration partners. Responsibilities include:
- Supporting the senior leadership team with various projects and tasks.
- Managing the operations and standards across the Franchise Business.
- Conducting Business Strategy Sessions 1-2-1 and group coaching sessions with the Franchise Brand Partners.
- Managing the recruiting, onboarding and training of new and developing Franchisees.
- Ensuring compliance and effective franchise management.
- Updating and accurately recording company documents and systems.
- Attending company events and meetings as required, such as Franchise shows and Team meetings.
- Tracking and Reporting on Business Objectives and Targets.
- Collecting, tracking and Reporting stats and data.
- General Business activities, including inbound and outbound email and community management.
- Managing and motivating the franchisees by offering effective coaching and advice through Internal strategies and campaigns.
- Implementing and maintaining our brand's high standards both Internally and externally.
- Contributing towards acquisition and retention strategies in the Franchise.
The Franchise Business Manager will work as part of a wider team, primarily working closely with our franchise assistant and reporting directly to the Managing Director.
Ideal Candidate - Who are we looking for?
- Experienced working within the franchise Industry (preferable)
- Experienced working in Business Relationship Management.
- Knowledgeable and experienced working with start-up Businesses.
- Experienced in creating Business strategies.
- Knowledgeable about Online Business.
- Experienced in Tech and has computer literacy skills with the ability to navigate various software and systems.
- Knowledgeable about social media strategy and engagement to manage social media channels and internal community groups.
- Self-motivated and able to work at a pace in an exciting, fast-paced company where time is critical, and things change frequently.
- Experienced in providing Excellent Customer Service Skills.
- A People Person with strong communication skills.
- Experienced in Problem-Solving skills and able to reach ethical Business decisions.
- Organised with great time management skills.
- Articulate and has a good eye for detail.
- Aware of High-Performance coaching.
- Professional and ethical in Business and beyond.
Pay - £42,000pa
Benefits
- Access to professional development courses and training.
- Opportunities for growth and advancement within a rapidly expanding company.
- Company pension
- On-site parking
- Free Gym Membership
- Free secure parking
- Country walks
- Cafeteria
- Football pitch
- Tennis court
- Infra red sauna
- Cold plunge
Diversity & Inclusion
We are committed to building a diverse and inclusive team that reflects the varied backgrounds, perspectives, and experiences of the communities we serve. We believe that diversity strengthens our work, enhances our creativity, and fosters a supportive environment where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds, abilities, and experiences, and we are dedicated to providing equal opportunities for growth and development within our organisation. If you’re passionate about making an impact in a space where inclusivity and respect are at the core, we encourage you to apply and bring your unique perspective to our team.
Work Location: In person
West Tithe Pury Hill Business Park Nr Alderton Towcester Northants NN12 7LS
Application deadline: 20/06/2025
Franchise Business Manager employer: The Mental Wellbeing Company
Contact Detail:
The Mental Wellbeing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Business Manager
✨Tip Number 1
Familiarise yourself with the franchise industry, especially in mental health and wellbeing. Understanding the unique challenges and opportunities within this sector will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the franchise and mental wellbeing space. Attend relevant events or join online communities to connect with potential colleagues and gain insights into the company culture at The Mental Wellbeing Company.
✨Tip Number 3
Prepare to discuss your experience in business relationship management and how it can benefit franchisees. Be ready to share specific examples of how you've successfully supported and developed businesses in the past.
✨Tip Number 4
Showcase your knowledge of social media strategies and community engagement. As the role involves managing internal community groups, demonstrating your skills in these areas will be crucial in making a strong impression.
We think you need these skills to ace Franchise Business Manager
Some tips for your application 🫡
Understand the Company: Familiarise yourself with The Mental Wellbeing Company's mission and values. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in franchise management, business relationship management, and any specific skills mentioned in the job description. Use keywords from the job listing to make your CV stand out.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for mental wellbeing and your understanding of trauma-informed practices. Share specific examples of how you've contributed to similar initiatives in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Mental Wellbeing Company
✨Understand the Company’s Mission and Values
Before your interview, take some time to research The Mental Wellbeing Company’s mission and values. Be prepared to discuss how your personal values align with theirs, especially around compassion, integrity, and inclusivity.
✨Showcase Your Franchise Experience
Since the role requires experience in the franchise industry, be ready to share specific examples of your past work in this area. Highlight any successes you've had in supporting franchisees or managing franchise operations.
✨Demonstrate Strong Communication Skills
As a Franchise Business Manager, effective communication is key. Prepare to discuss how you’ve successfully communicated with stakeholders in previous roles, and consider bringing examples of how you’ve resolved conflicts or facilitated discussions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios where you had to make ethical business decisions or manage challenging situations with franchisees, and be ready to explain your thought process.
