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- Tasks: Be the go-to person for clients during their onboarding journey, ensuring a smooth start.
- Company: Join a dynamic asset management firm focused on client satisfaction and regulatory compliance.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact by enhancing client experiences and streamlining processes in a collaborative environment.
- Qualifications: Experience in asset management and client onboarding is essential; knowledge of compliance standards is a plus.
- Other info: This role offers a chance to grow your skills while working with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Client Relationship Management: Act as a key point of contact for clients and the sales organization throughout the onboarding process, from initial engagement to the first investment. Proactively address client inquiries regarding fund details, account structures, and regulatory requirements, ensuring clarity and confidence.
Onboarding Orchestration: Manage the end-to-end onboarding process for new investors, ensuring a smooth and efficient experience. This includes coordinating communication and workflow across multiple internal teams (Compliance, Legal, AML) to meet client expectations and deadlines.
Process Management & Control: Maintain rigorous internal controls and quality checks to ensure accuracy and compliance with regulatory requirements. Provide timely updates to clients and internal stakeholders on the status of their accounts.
Coordination with AML/KYC Compliance: Collaborate closely with the dedicated AML/KYC team to ensure thorough due diligence is conducted on all new clients, adhering to all relevant regulations and internal policies in a timely manner.
Continuous Improvement: Identify opportunities to streamline and enhance onboarding processes, leveraging data analysis and problem-solving skills to recommend and implement solutions. Actively participate in projects to improve efficiency and client satisfaction.
Communication & Collaboration: Communicate effectively with all levels of the organization, both verbally and in writing, to convey complex information clearly and concisely. Foster a collaborative team environment, sharing knowledge and supporting colleagues.
Ownership & Accountability: Take ownership of assigned projects and tasks, demonstrating a proactive and results-oriented approach. Manage competing priorities effectively, ensuring deadlines are met and client expectations are exceeded.
Must-Haves: Experience working within Asset Management. Experience working in a client service/client onboarding role managing the full end-to-end cycle. Knowledge of offshore mutual fund transfer agent operations, processing, and compliance standards focused on the distribution side.
Client Onboarding Specialist employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding Specialist
✨Tip Number 1
Familiarise yourself with the asset management industry, especially focusing on client onboarding processes. Understanding the nuances of offshore mutual fund operations and compliance standards will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your ability to manage client relationships and streamline processes. Highlighting your problem-solving skills and proactive approach will resonate well with hiring managers.
✨Tip Number 4
Showcase your communication skills by practising how to convey complex information clearly. Being able to articulate your thoughts concisely will be crucial in this role, so consider mock interviews to refine your delivery.
We think you need these skills to ace Client Onboarding Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client onboarding and asset management. Use specific examples that demonstrate your ability to manage the end-to-end onboarding process and address client inquiries effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the job requirements, particularly your experience in compliance and communication with internal teams.
Showcase Problem-Solving Skills: Provide examples in your application of how you've identified opportunities for improvement in previous roles. Highlight any data analysis or process enhancement initiatives you have led that resulted in increased efficiency or client satisfaction.
Highlight Communication Abilities: Emphasise your strong verbal and written communication skills. Mention instances where you successfully conveyed complex information to clients or collaborated with various teams to achieve project goals.
How to prepare for a job interview at JR United Kingdom
✨Understand the Onboarding Process
Familiarise yourself with the entire client onboarding process, especially in asset management. Be prepared to discuss how you would manage communication and workflow across different teams to ensure a smooth experience for clients.
✨Showcase Your Client Service Skills
Highlight your experience in client service roles, particularly in managing inquiries and providing clarity on complex topics. Use examples from your past roles to demonstrate how you've successfully addressed client concerns and built strong relationships.
✨Emphasise Compliance Knowledge
Since the role involves working closely with AML/KYC compliance, be ready to discuss your understanding of regulatory requirements. Mention any relevant experience you have in ensuring compliance during the onboarding process.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about instances where you've identified opportunities for improvement in processes. Discuss how you used data analysis and problem-solving skills to enhance efficiency and client satisfaction in previous roles.
