Retail Assistant

Retail Assistant

Wincanton Full-Time No home office possible
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At a Glance

  • Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
  • Company: Join Screwfix, a leading retailer known for its supportive and dynamic team culture.
  • Benefits: Enjoy flexible hours, competitive salary, 28 days leave, discounts, and excellent training.
  • Why this job: Be part of a vibrant team, gain valuable skills, and kickstart your career in retail.
  • Qualifications: No experience needed; just bring your enthusiasm, communication skills, and a positive attitude!
  • Other info: Work 15.25 hours weekly, with shifts available on weekdays and weekends.

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
  • Qualifications

    YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!
  • WHAT’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we’ll also help you be the best you can be.
  • Retail Assistant employer: Screwfix

    Screwfix is an exceptional employer, offering a vibrant work culture where customer service is at the heart of everything we do. With comprehensive training programmes and flexible shift patterns, we support your career growth while ensuring a healthy work-life balance. Enjoy competitive benefits, including generous annual leave, a robust pension scheme, and employee discounts, all within our welcoming Wincanton-Somerset branch.
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    Contact Detail:

    Screwfix Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Assistant

    ✨Tip Number 1

    Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.

    ✨Tip Number 2

    Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.

    ✨Tip Number 3

    Be prepared to discuss your availability openly. Since the role requires flexibility across weekdays and weekends, showing that you're willing to adapt your schedule can set you apart from other candidates.

    ✨Tip Number 4

    Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction will help you align your responses during any interviews or discussions.

    We think you need these skills to ace Retail Assistant

    Customer Service Skills
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Attention to Detail
    Flexibility
    Reliability
    Positive Attitude
    Time Management
    Adaptability
    Sales Skills
    Basic IT Skills
    Ability to Learn Quickly
    Organisational Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.

    Craft a Strong CV: Create a CV that showcases your customer service skills, communication abilities, and any relevant experience. Use clear headings and bullet points to make it easy to read, and ensure it reflects your enthusiasm for the role.

    Write a Compelling Cover Letter: In your cover letter, express your passion for retail and helping customers. Mention specific examples of how you've provided great service in the past, and explain why you want to work at Screwfix specifically.

    Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in a retail environment.

    How to prepare for a job interview at Screwfix

    ✨Show Your Customer Service Skills

    As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach a situation where a customer needs assistance.

    ✨Demonstrate Team Spirit

    Screwfix values teamwork, so highlight any experiences where you've worked collaboratively with others. Discuss how you contribute to a positive team environment and how you can support your colleagues.

    ✨Be Ready to Learn

    Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant skills or experiences that showcase your ability to pick up new tasks quickly and effectively.

    ✨Understand the Company Culture

    Familiarise yourself with Screwfix's values and culture. Show enthusiasm for their commitment to customer service and teamwork, and explain why you want to be part of their growing team.

    Retail Assistant
    Screwfix
    Location: Wincanton

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