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- Tasks: Manage partnerships, drive referrals, and deliver exceptional service to boost revenue.
- Company: Lumon is a leading foreign exchange company focused on seamless international payments.
- Benefits: Enjoy hybrid working, 25 days leave, health schemes, and a rooftop terrace.
- Why this job: Join a diverse team making a positive impact while growing your career in a supportive environment.
- Qualifications: Fluent in Italian and English, strong communication skills, and a passion for customer service.
- Other info: Lumon values equity, diversity, and inclusion, making it a great place to work.
The predicted salary is between 21600 - 36000 £ per year.
Lumon is a leading foreign exchange and international payments company which enables effortless overseas payments by uniting people, technology & expertise. We are passionate about what we do, as we believe helping people and companies achieve their goals is more valuable than just moving their money.
People are always at the heart of what we do, no matter if it’s our clients, our community or our Lumoneers. We are a proud charity partner of Future First who support children in schools across the UK. We are a carbon neutral business. We are committed to Equity, Diversity and Inclusion; our EDI committee serves an important role at Lumon by challenging the status quo and helping us move the needle. We really want to make Lumon a great place to work, where people feel comfortable being themselves and where we can attract as much diversity as we possibly can.
The Role: Lumon’s vast partnership network is one of the firm’s most valuable assets and this newly created role has been designed to support the ongoing growth and success of the Lumon partnership team. The Partnership Manager will be responsible for making frequent contact with partners to drive up referral numbers, deliver exceptional service and to create new business revenue in line with targets.
Role And Responsibilities:
- Own the relationship with Lumon’s partners that deliver new revenue.
- Increase the number of referrals per partner managed.
- Deliver training to partners to improve the quantity and quality of referrals generated.
- Hit new business revenue targets from partner referrals.
- Ensure referrals are converted with necessary information fed between teams.
- Consistently demonstrate the Lumon values.
We Are Looking For Someone Who:
- Has a passion for making a positive impact on a team’s performance.
- Speaks both fluent Italian and English.
- Is a confident communicator.
- Strong ability to build long term partnerships.
- Highly organised with excellent time management.
- Drives success maintaining a focus on positive customer service.
- Able to produce high levels of telephone-based output.
- Results focused.
- Has a positive outlook.
What can we offer you?
- Competitive base and variable pay.
- Investment in your ongoing learning and development.
- Hybrid working and rooftop terrace at our Farringdon office.
- 25 days of annual leave, with a chance to purchase up to 5 more.
- Birthday off.
- 2 additional days off for ‘Moments that Matter’.
- Monthly lunch and social events.
- Medicash health scheme.
- Cycle to work scheme.
- Season ticket loan.
- Employee Assistance Programme.
- Salary Sacrifice Pension.
- 4x Life Assurance.
- Enhanced maternity and paternity leave.
- Access to gym discounts as well as a wide range of other benefits and discounts through our online portal.
Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability, or gender identity. If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process.
Partnerships Manager - Italy employer: Lumon
Contact Detail:
Lumon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnerships Manager - Italy
✨Tip Number 1
Familiarise yourself with Lumon's values and mission. Understanding their commitment to equity, diversity, and inclusion will help you align your approach when discussing how you can contribute to their partnership goals.
✨Tip Number 2
Prepare to showcase your experience in building long-term partnerships. Think of specific examples where you've successfully driven referrals or revenue through collaboration, as this will demonstrate your capability for the role.
✨Tip Number 3
Brush up on your communication skills, especially in both Italian and English. Being a confident communicator is key, so practice articulating your thoughts clearly and concisely, particularly in a telephone-based context.
✨Tip Number 4
Research the foreign exchange and international payments industry. Having a solid understanding of the market trends and challenges will not only impress during discussions but also help you identify potential opportunities for Lumon’s partners.
We think you need these skills to ace Partnerships Manager - Italy
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Lumon's values and culture. Highlight your alignment with their commitment to equity, diversity, and inclusion in your application.
Tailor Your CV: Make sure your CV reflects your experience in building partnerships and driving revenue. Use specific examples that demonstrate your ability to manage relationships and achieve targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for making a positive impact and your fluency in both Italian and English. Mention how your skills align with the role's responsibilities and Lumon's mission.
Showcase Communication Skills: Since the role requires strong communication abilities, consider including examples of how you've successfully communicated with partners or clients in the past. This will help demonstrate your fit for the position.
How to prepare for a job interview at Lumon
✨Show Your Passion for Partnerships
Demonstrate your enthusiasm for building long-term relationships during the interview. Share examples of how you've successfully managed partnerships in the past and how you can bring that experience to Lumon.
✨Fluency in Italian and English
Since the role requires fluency in both languages, be prepared to showcase your language skills. You might be asked to switch between Italian and English during the interview, so practice speaking confidently in both.
✨Highlight Your Organisational Skills
The role demands excellent time management and organisation. Prepare to discuss specific tools or methods you use to stay organised and how they have helped you achieve your targets in previous roles.
✨Emphasise Customer Service Focus
Lumon values positive customer service, so be ready to share instances where you've gone above and beyond for clients or partners. This will show that you align with their commitment to exceptional service.
