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For Companies At a Glance
- Tasks: Greet visitors, manage enquiries, and keep the reception area welcoming.
- Company: Join a vibrant care home dedicated to creating a happy workplace.
- Benefits: Earn £12.25/hour, enjoy paid holidays, and access comprehensive training.
- Why this job: Be part of a supportive team making a positive impact on residents' lives.
- Qualifications: No specific qualifications needed; just bring your caring nature!
- Other info: Full training provided; perfect for those looking to start their career.
Why join us? We're proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day. As well as being part of a lively and supportive team, we are surrounded by fascinating residents who bring so much to our lives every day.
Benefits Of Joining Our Team
- £12.25 per hour
- Full-time - 35-hour contract
- Weekday shifts
- Paid holiday
- Pension
- Staff recognition schemes
- Refer a Friend bonus of up to £1000
- Employee Assistance Programme
- Comprehensive Training and Career Development
- Cycle to work scheme
- A friendly and supportive working environment
- Dedicated mental health champions
About the role
As our Receptionist, you will meet, greet, and sign in all visitors at the office. You will be responsible for ensuring that the reception area is always neat and tidy and that each visitor is comfortable and offered refreshments. You will interact with our staff daily, so being friendly, caring, and kind is essential.
Here Are Some Other Important Things You Need To Know
- Answer the front door intercom promptly and ensure visitors are welcomed.
- Be the first point of contact for incoming enquiries. Answer phones and emails promptly and politely.
- Keep the reception area, office, and kitchen neat, tidy, and welcoming. Ensure fridges are well stocked.
- Maintain cleanliness in all rooms, load and unload dishwashers, and keep the kitchen and boardrooms stocked, ensuring the office is clean and safe.
- Support the office team with packaging and posting mailouts, and handling materials such as leaflets and invoices.
- Assist with administrative tasks like filing, laminating, ordering supplies, and booking reservations.
- Provide weekly reports as requested.
- Order office stationery and refreshments as needed.
- Handle problems and queries from visitors or internal and external bodies.
- Promote an atmosphere of cooperation and positivity within the office, dealing with colleagues, visitors, and suppliers with courtesy and respect at all times.
The Ideal Candidate
Exceptional people make an exceptional care home. We are looking for individuals with a caring nature who want to be part of an amazing team, surrounded by kindness and fun! No specific qualifications or experience are required for most roles, as full training is provided. We value individuals who share our sense of compassion, care about people's comfort and happiness, and want to make a positive difference in the lives of our treasured residents and team members.
Receptionist employer: Integra Wills & Estate Planning
Contact Detail:
Integra Wills & Estate Planning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Show your personality! As a Receptionist, you'll be the first point of contact for visitors. Make sure to convey your friendly and caring nature during any interactions, whether in person or over the phone.
✨Tip Number 2
Familiarise yourself with the company culture. Research our values and the environment we promote. This will help you align your responses and demonstrate that you’re a great fit for our supportive team.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond to help someone, as this role is all about making visitors feel welcome and comfortable.
✨Tip Number 4
Practice your communication skills. Being articulate and polite is key in this role. Consider role-playing scenarios with friends or family to build confidence in handling various visitor enquiries.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities required for the Receptionist position. Tailor your application to highlight how your personality and skills align with their values of kindness and care.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as interacting with residents and creating a welcoming environment.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for a Receptionist, such as communication, organisation, and a friendly demeanour. Use examples from past experiences, even if they are not directly related to a receptionist role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a front-facing role.
How to prepare for a job interview at Integra Wills & Estate Planning
✨Show Your Friendly Side
As a Receptionist, being the first point of contact is crucial. Make sure to showcase your friendly and approachable nature during the interview. Smile, maintain eye contact, and engage warmly with the interviewer to demonstrate your caring personality.
✨Highlight Your Organisational Skills
The role requires keeping the reception area tidy and managing various administrative tasks. Be prepared to discuss any previous experiences where you successfully organised tasks or maintained a clean environment, even if it was in a different context.
✨Demonstrate Your Communication Skills
Effective communication is key for a Receptionist. Practice articulating your thoughts clearly and politely. You might be asked how you would handle difficult visitors or inquiries, so think of examples that show your ability to communicate effectively under pressure.
✨Express Your Team Spirit
This position is all about working within a supportive team. Share examples of how you've contributed to a positive team atmosphere in the past. Emphasise your willingness to help colleagues and promote cooperation, as this aligns with the company's values.
