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- Tasks: Assist in lifeguarding and facility management at a vibrant sports village.
- Company: Join the University of Hertfordshire Sports Village, a top-rated leisure employer.
- Benefits: Enjoy up to 26 days leave, performance bonuses, and discounted travel.
- Why this job: Make a difference in the community while developing your skills in a supportive environment.
- Qualifications: Energetic attitude, customer service skills, and NPLQ certification (training provided).
- Other info: DBS check required; apply with a personal statement showcasing your skills.
The predicted salary is between 25608 - 28689 £ per year.
We are seeking full-time Lifeguard / Duty Assistants to join our vibrant team at University of Hertfordshire Sports Village. Opportunities range from senior/team leader roles, requiring proven skills and experience, with a pathway to Duty Management, to entry-level roles with training provided, offering progression in the leisure industry.
Successful candidates will help prepare facilities for bookings and events in our pools, indoor/multi-use areas, and outdoor facilities, working as part of the lifeguard and duty manager teams, leading shifts. Hertfordshire Sports Village offers extensive sports facilities to the community, students, and staff. Recognized as one of Leisure and Hospitality's 20 Best Companies to Work For in 2021, we value connection, engagement, excellence, and exceeding expectations. We welcome individuals who share these values and wish to make a difference.
Main duties and responsibilities:
- Prepare facilities for bookings and events, ranging from international standards to grassroots levels, including clients like Arsenal Women’s FC, Saracens Mavericks, England Fencing, Swim England, and England Badminton.
- Work as part of the lifeguard team and support duty management within a supportive environment.
Skills and experience required:
- Supervisory experience in a Wet and Dry sport/leisure center (desirable for senior roles).
- Energetic and motivated.
- Positive, personable, welcoming attitude.
- Exceptional customer service skills.
- Ability to work shifts, including early mornings, evenings, weekends, and bank holidays.
- Current and valid NPLQ or ability to obtain within 3-6 months (training provided), and GCSE Maths & English grade D/3 or above.
Senior roles depend on relevant skills and experience, with opportunities for salary progression as knowledge and responsibilities grow. Please include a personal statement demonstrating how your skills match the Person Specification.
Note: No UKVI sponsorship; applicants must have UK Right to Work or demonstrate it before an offer.
Benefits include:
- Up to 26 days annual leave + 8 Bank Holidays.
- Performance-related bonus.
- Sick pay and pension scheme.
- Extensive training and development.
- Access to university courses.
- Discount cards (UNiDays, TOTUM, Galleria).
- Discounted travel on UNO buses.
- 1 hour of on-shift exercise ('Healthy Hour').
Join us with a positive attitude, dedication, and professional development. Apply today.
This role is exempt under the Rehabilitation of Offenders Act 1974. Successful applicants will undergo a DBS check. Overseas applicants with residence outside the UK for 12+ months in the last 10 years must provide a 'Certificate of Good Conduct'.
For informal discussions, contact Josh Van Heiningen at j.van-heiningen@herts.ac.uk.
Reference: RQ000049. Advert date: 19/05/2025. Apply online.
Lifeguard Duty Assistant employer: British Universities & Colleges Sport (BUCS)
Contact Detail:
British Universities & Colleges Sport (BUCS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard Duty Assistant
✨Tip Number 1
Familiarise yourself with the facilities and services offered at the University of Hertfordshire Sports Village. Understanding their operations and the types of events they host will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with current employees or alumni who have worked at the Sports Village. They can provide valuable insights into the work culture and expectations, which can be beneficial when you’re discussing your fit for the role.
✨Tip Number 3
Highlight any relevant experience in customer service or supervisory roles, even if it’s not directly related to lifeguarding. The ability to engage positively with customers is crucial, so be ready to share examples of how you've excelled in this area.
✨Tip Number 4
Prepare to discuss your availability and flexibility regarding shifts, as the role requires working early mornings, evenings, weekends, and bank holidays. Showing that you are adaptable will make you a more attractive candidate.
We think you need these skills to ace Lifeguard Duty Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements for the Lifeguard Duty Assistant position. Make sure you know what skills and experiences are essential.
Craft a Personal Statement: Write a personal statement that clearly demonstrates how your skills and experiences align with the Person Specification. Highlight any relevant supervisory experience, customer service skills, and your ability to work flexible hours.
Highlight Relevant Qualifications: Ensure you mention your current NPLQ certification or your willingness to obtain it within the specified timeframe. Also, include your GCSE Maths and English grades to meet the educational requirements.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Universities & Colleges Sport (BUCS)
✨Show Your Passion for Customer Service
As a Lifeguard Duty Assistant, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your positive, personable attitude that the University values.
✨Highlight Relevant Experience
If you have supervisory experience in a wet and dry sport/leisure centre, make sure to mention it. Even if you're applying for an entry-level role, showcasing any relevant experience can set you apart from other candidates.
✨Demonstrate Teamwork Skills
Working as part of a team is crucial in this role. Prepare to discuss how you've successfully collaborated with others in past jobs or activities, especially in high-pressure situations like managing events or shifts.
✨Prepare for Shift Work Questions
Since the role requires flexibility with shifts, be ready to discuss your availability and willingness to work early mornings, evenings, weekends, and bank holidays. Showing that you're adaptable will reflect well on your commitment to the position.
