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- Tasks: Help claimants navigate their motor claims and provide support throughout the process.
- Company: Sedgwick is a global leader in risk and claims administration, dedicated to helping clients thrive.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and 25 days holiday plus bank holidays.
- Why this job: Join a caring culture where your role shapes the future of insurance and makes a real difference.
- Qualifications: Experience with motor claims and excellent communication skills are essential; training provided for growth.
- Other info: Open to all backgrounds; Sedgwick values diversity and offers comprehensive training from day one.
The predicted salary is between 28800 - 43200 £ per year.
Global Privacy Policy Sedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Be the calm voice claimants rely on to get their lives back on track.
Job Location: UK wide, hybrid working
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Motor Claims Technicians to be based in the UK. An excellent opportunity has arisen in our Motor team. We are recruiting Motor Claims Technician dealing with motor claims including 3rd party and property damage.
We are looking for someone with excellent communication and listening skills, the ability to impart information, and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally, are essential.
This role is perfect for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.
The skills you will have when you apply:
- Experience dealing with motor claims cradle to grave: including repair & total loss, third party intervention, subrogated recoveries and property damage.
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly, and negotiate fair settlements for all.
- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role.
What we'll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Health & support Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
- Employee assistance programme for employee wellbeing
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University.
Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you: Think we'd be a great match? Apply now – we want to hear from you. If you're unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
About Us: Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
Claims Technician employer: Sedgwick Claims Management Services Ltd
Contact Detail:
Sedgwick Claims Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician
✨Tip Number 1
Familiarise yourself with the motor claims process, especially cradle to grave handling. Understanding the nuances of repair, total loss, and third-party intervention will give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your communication skills. Since you'll be explaining complex details to various stakeholders, practice articulating your thoughts clearly and concisely, perhaps through mock interviews or role-playing scenarios.
✨Tip Number 3
Network with current or former Sedgwick employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Research Sedgwick's values and recent initiatives. Being knowledgeable about their commitment to privacy and data protection will show your genuine interest in the company and its mission during your interview.
We think you need these skills to ace Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor claims and showcases your communication skills. Use specific examples to demonstrate how you've successfully managed claims or resolved issues in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Sedgwick's values and mission. Explain why you're passionate about the role of Claims Technician and how your skills align with their needs, particularly in problem-solving and relationship-building.
Highlight Relevant Skills: In your application, emphasise your experience with motor claims, including any specific processes you are familiar with. Mention your commitment to pursuing the Cert CILA qualification, as this shows your dedication to professional development.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a Claims Technician.
How to prepare for a job interview at Sedgwick Claims Management Services Ltd
✨Understand the Role
Make sure you have a clear understanding of what a Claims Technician does, especially in the context of motor claims. Familiarise yourself with terms like 'cradle to grave' claims handling and be ready to discuss your relevant experience.
✨Showcase Communication Skills
Since excellent communication is key for this role, prepare examples that demonstrate your ability to explain complex information clearly. Think about times when you've successfully negotiated or resolved issues with clients or colleagues.
✨Highlight Problem-Solving Abilities
Be prepared to discuss specific instances where you've tackled challenges in a fast-paced environment. This could involve resolving disputes or finding solutions to unexpected problems in claims processing.
✨Express Commitment to Professional Development
Mention your willingness to pursue the Chartered Institute of Loss Adjusters' Cert CILA qualification. This shows your dedication to growing within the industry and aligns with Sedgwick's commitment to training and development.
