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- Tasks: Lead a team to create amazing customer experiences and boost store sales.
- Company: Join Weekday, a brand that champions creativity and self-expression.
- Benefits: Enjoy a 25% staff discount and access to extensive development opportunities.
- Why this job: Be part of a vibrant culture that values teamwork and innovation.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: This is a full-time role at our Regent St store.
The predicted salary is between 36000 - 60000 £ per year.
6 days ago Be among the first 25 applicants About Weekday Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. We rest on the foundation of responsible and progressive values that have guided us since the very beginning. Driven by creativity, fueled by a remix of different communities, niches and sub-cultures, powered by design and technology. We are dedicated to encouraging self-confidence and self-expression through unique, inspiring, and creative initiatives. Learn more about Weekday here. Company Description About Weekday We rest on the foundation of responsible and progressive values that have guided us since the very beginning. Driven by creativity, fueled by a remix of different communities, niches and sub-cultures, powered by design and technology. We are dedicated to encouraging self-confidence and self-expression through unique, inspiring, and creative initiatives. Learn more about Weekday here. Job Description As the Department Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you\’ll take the lead in delivering exceptional service and operational excellence. Through your team, you\’ll weave together a shopping journey that\’s genuine, personalised and always welcoming. Key Responsibilities: Offering customers a high level of service through styling advice, product knowledge and store experience Analysing selling information and working with the store manager to maximise the sales performance of your department Leading a team of sales assistants to achieve excellent standards of service Supporting recruitment and ensuring induction and training of new starters is carried out Assisting the Store Manager in identifying future talents and putting together development plans to support their progression Overseeing store operations Being a brand ambassador and providing the best experience for our customers Stepping into the role of Store Manager in their absence Qualifications For the role of Department Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You have the ability to take independent initiative, addressing business and customer demands with both efficiency and effectiveness. What You Need to Succeed: Knowledge You understand what makes a great customer experience Prior retail or customer-facing experience Fluent in English Motivation You enjoy creating a positive work environment and leading a team You are results-focused & enjoy multitasking You enjoy developing yourself & others Behaviour You contribute to building a well-functioning team and embrace different points of view You stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experience You support others to grow by giving constructive feedback You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience You are able to prioritise efficiently and adapt to sudden changes You communicate clearly & concisely, actively listening to other perspectives You see opportunities to improve everyday processes Past Achievements Experience in driving sales through others Additional Information This is a full-time position with a contract of 39 hours a week in our Weekday, Regent St store . Apply by uploading your CV in English as soon as possible. Benefits: We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. Inclusion & Diversity At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.Seniority level Seniority levelNot Applicable Employment type Employment typeFull-time Job function Job functionManagement IndustriesRetail Referrals increase your chances of interviewing at Weekday by 2x Get notified about new Department Manager jobs in London, England, United Kingdom . 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Department Manager, Regent St (London) employer: Weekday
Contact Detail:
Weekday Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager, Regent St (London)
✨Tip Number 1
Familiarise yourself with Weekday's brand values and culture. Understanding their commitment to creativity and community will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where your leadership directly contributed to improved customer experiences or sales performance, as this is crucial for the Department Manager role.
✨Tip Number 3
Stay updated on current retail trends and customer preferences. Being able to discuss recent developments in the industry during your interview will demonstrate your proactive approach and genuine interest in enhancing the customer experience.
✨Tip Number 4
Network with current or former employees of Weekday if possible. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage in your application process.
We think you need these skills to ace Department Manager, Regent St (London)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Weekday's values and culture. Highlight how your personal values align with their commitment to creativity, self-expression, and community engagement in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management and customer service. Emphasise any past achievements in driving sales and leading teams, as these are key aspects of the Department Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional customer experiences. Use specific examples from your previous roles to demonstrate your ability to lead a team and adapt to changing circumstances.
Showcase Your Leadership Skills: Highlight your leadership style and how you foster teamwork and collaboration. Mention any experience you have in training and developing staff, as this is crucial for the Department Manager position.
How to prepare for a job interview at Weekday
✨Showcase Your Customer Experience Knowledge
Make sure to highlight your understanding of what makes a great customer experience. Be prepared to discuss specific examples from your past roles where you enhanced customer satisfaction or sales.
✨Demonstrate Leadership Skills
As a Department Manager, you'll be leading a team. Share your experiences in managing teams, providing constructive feedback, and how you've motivated others to achieve their best.
✨Stay Updated on Trends
Weekday values staying current with trends and customer needs. Research the latest fashion trends and competitor activities, and be ready to share your insights during the interview.
✨Emphasise Teamwork and Collaboration
Discuss how you contribute to building a well-functioning team. Provide examples of how you've embraced different perspectives and fostered collaboration in previous roles.
