At a Glance
- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading omni-channel retailer in sports fashion and outdoor gear, thriving globally.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Why this job: Be part of a dynamic team focused on growth, innovation, and exceptional customer experiences.
- Qualifications: Bring a positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Opportunities for career progression and access to apprenticeships and accredited qualifications.
The predicted salary is between 24000 - 36000 £ per year.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry.
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:- Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
- Drive and exceed sales targets by utilizing in-store devices and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed and adhering to safety guidelines.
- Process sales transactions accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself and learn new skills.
- Confident interpersonal and communication skills.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
We offer amazing benefits including:
- Company discount of 25% off a large number of products in-store and online.
- Exclusive deals and discounts from retail and hospitality businesses.
- Access to counselling services and digital health advice.
- Health cash plans.
- A wide range of internal development courses.
- Access to apprenticeships & accredited qualifications.
- Discounted Gym memberships at JD Gyms.
- Opportunities to volunteer and contribute to JD Foundation.
JD Sports- 2272 Edmonton, Unit 12-13, Edmonton, Enfield, United Kingdom
Sales Assitant - Full Time employer: JD Sports Fashion
Contact Detail:
JD Sports Fashion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assitant - Full Time
✨Tip Number 1
Familiarise yourself with JD Group's brand values and customer service philosophy. Understanding what makes them unique will help you align your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Whether it's in retail or another sector, highlight how you've successfully managed multiple tasks while maintaining excellent customer service.
✨Tip Number 3
Prepare to discuss specific sales techniques you've used in the past. Be ready to explain how you've driven sales or exceeded targets, as this will demonstrate your capability to contribute to JD Group's goals.
✨Tip Number 4
Network with current or former employees of JD Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Sales Assitant - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully contributed to sales or improved customer experiences in previous roles. Show that you understand JD Group's values and how you can contribute to their goals.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at JD Sports Fashion
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. JD Group values a positive attitude, so let your passion for customer service and retail shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns with the company's focus on delivering an outstanding shopping experience.
✨Know the Brand
Familiarise yourself with JD Group's products and brand values. Understanding their commitment to being a people-led and innovative organisation will help you answer questions more effectively and show that you're genuinely interested in the company.
✨Prepare for Sales Scenarios
Be ready to discuss how you would approach upselling or cross-selling products. Think of specific strategies you could use to drive sales and exceed targets, as this is a key responsibility of the Sales Assistant role.