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- Tasks: Join our Telecare team to support vulnerable individuals during night shifts.
- Company: Service Care Solutions provides essential social work staffing across the UK.
- Benefits: Enjoy a company vehicle, full training, and a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Must have a full UK manual driving licence and strong communication skills.
- Other info: Earn a £250 bonus for successful referrals!
Join Our Dedicated Telecare Team – Make a Real Difference Every Night
Are you passionate about helping others and making a positive impact in your community? We’re looking for compassionate and responsive individuals to join our Telecare Service team, providing vital support to customers in their own homes across the city.
Position: Telecare Responder (Night Shifts)
Contract: Initial 6-month contract (with potential for extension)
Hours: 36 hours per week
Shift Pattern: 4 nights on / 4 nights off
Shift Times: 8:45 PM – 7:30 AM
Location: City-wide coverage (company vehicle provided while on duty)
About the Role
As a valued member of our overnight Telecare team, you’ll respond to a variety of alerts and activations to ensure the safety and wellbeing of vulnerable individuals. This is a hands-on, community-focused role where no two nights are the same.
Your responsibilities will include:
- Responding to alarm activations triggered by customers or assistive technology devices
- Providing practical support with mobility, personal care, and fall recovery
- Liaising with ambulance crews to assist during emergency situations
- Reacting to various assistive alerts, such as property exit sensors, smoke alarms, and pressure mats
Comprehensive training and induction will be provided to ensure you’re fully prepared and supported in your role.
What We’re Looking For
We’re seeking individuals who are:
- Reliable, empathetic, and calm under pressure
- Confident working independently during overnight hours
- Comfortable providing hands-on personal care when needed
- Flexible and responsive to a wide range of situations
Essential Requirements:
- A full UK MANUAL driving licence
- Willingness to work a consistent night shift rota
- Strong communication and interpersonal skills
What We Offer
- A company vehicle provided during your shifts
- Full induction and ongoing training
- A supportive, collaborative team environment
- The opportunity to make a genuine difference every shift
Ready to Apply? If you thrive in a role where you can help others, stay active, and be a vital part of your community’s safety net, we’d love to hear from you. Apply now to be part of a service that truly matters.
The benefits of working with Emily at Service Care Solutions:
- You will receive a dedicated and personal consultant with a vast knowledge of the market
- We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
- We provide frequent updates of new opportunities via text and email
- We have an expert payroll service which is processed twice a week
- At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.
If you are interested in this exciting opportunity, please apply now. To apply for this role, or to refer someone else, then please do not hesitate to contact Emily at Service Care Solutions.
scas Support Worker - Telecare employer: Service Care Solutions - Social Work
Contact Detail:
Service Care Solutions - Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land scas Support Worker - Telecare
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable individuals in your community. Understanding the challenges they face will help you demonstrate your empathy and commitment during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in care roles or customer service, especially in high-pressure situations. This will show that you can remain calm and effective when responding to emergencies.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability. Since the role involves responding to various alerts, being able to showcase your ability to handle unexpected situations will set you apart.
✨Tip Number 4
Make sure to emphasise your communication skills. As a Telecare Responder, you'll need to liaise with emergency services and provide clear information, so demonstrating your ability to communicate effectively is crucial.
We think you need these skills to ace scas Support Worker - Telecare
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Telecare Responder position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in care roles or similar positions. Mention specific instances where you demonstrated empathy, reliability, and the ability to work under pressure.
Showcase Communication Skills: Since strong communication is essential for this role, provide examples in your application that demonstrate your interpersonal skills. This could include experiences where you effectively communicated in challenging situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions - Social Work
✨Show Your Compassion
As a Telecare Support Worker, empathy is key. Be prepared to share examples of how you've helped others in the past, especially in challenging situations. This will demonstrate your ability to connect with vulnerable individuals.
✨Highlight Your Flexibility
This role requires working night shifts and responding to various situations. Discuss your availability and willingness to adapt to changing circumstances, showcasing your reliability and commitment to the job.
✨Demonstrate Communication Skills
Strong communication is essential in this role. Prepare to discuss how you effectively communicate with different people, including those in distress. Consider sharing a specific instance where your communication made a difference.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as emergency alerts or assisting someone in need. Think through potential scenarios and your responses to show that you're calm and capable under pressure.
